Marcus Maple
Harker Heights ,Texas
Summary
Responsible Food and Beverage Manager adhering to food, health and safety standards. Expert organizer plans customer orders, collects necessary ingredients and promptly prepares food and beverages. Friendly manager establishes strong relationships with employees and vendors. Resourceful Food and Beverage Manager known for high productivity and efficient task completion. Skilled in inventory management, customer service excellence, and team leadership. Excel in communication, problem-solving, and adaptability to ensure seamless operations and positive dining experiences. Committed to fostering a collaborative environment that enhances staff performance and guest satisfaction. Perceptive and hospitable food and beverage manager with several years of experience creating profitable and inviting dining experiences for valued guests. Business-oriented fine-dining expert with constant focus on emerging trends and customer preferences. Committed to inspired leadership of service-oriented teams that cultivate loyal diners.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food and Beverage Manager
Heaven's haven learning center
Killeen, TX
04.2019 - 05.2023
- Supervised and managed the daily operations of the food and beverage department, including staff scheduling, inventory control, cost management, menu planning and customer service.
- Ensured adherence to local health codes by inspecting kitchens regularly for cleanliness and safety compliance.
- Designed exceptional menus, purchased superior goods, continuously improved and modernized operations and liaised between guests, service staff and kitchen.
- Wrote and communicated clearly, understood internal documents and reports and interacted professionally with guests and employees.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Oversaw food preparation, production and presentation according to quality standards.
- Distributed food to service staff for prompt delivery to customers.
- Inspected dining and serving areas for cleanliness and proper setup.
Education
High School Diploma -
Green Oaks Performing Arts Academy
Shreveport, LA06-1996
Skills
- Cost Control
- Service Delivery Management
- Operations Oversight
- Menu development
- Food presentation
- Labor Management
- Ordering Supplies
- Time management abilities
- Coaching and Mentoring
- Back of House Management
- Inventory Control
- Excellent Communication
- Monitoring Food Preparation
- Adaptability
Certification
- First Aid/CPR
- SafeServ Certified
Languages
English
Professional
marcus maple
Served 16 years in the Army as a Culinary Arts Sergeant. Member of the Joint Base Lewis McChord Culinary Arts Team. Dining Facility Manager who successfully opened a new Dining Facility for the Brigade's post deployment Soldiers from Afghanistan. Performed duties as the Senior Food Operation Sergeant assigned to a FORSCOM PATRIOT Air Defense Artillery Battalion with a worldwide contingency mission; responsible for the supervision, training and welfare of 5 noncommissioned officers and 30 personnel; accountable for field feeding equipment in excess of $1000,000 without any loss or damage; performed as the shift leader in support of a FORSCOM Consolidated Dining Facility feeding over 2100 Soldiers and DOD cilivains on a daily basis; responsible for planning and scheduling shift, section break down, Warriors training, and NCOPD, maintaining Soldiers files and OJT packets for more than 180 Soldiers in the dining facility.
Timeline
Food and Beverage Manager
Heaven's haven learning center
04.2019 - 05.2023
High School Diploma -
Green Oaks Performing Arts Academy