- Enjoy participating in [activity] for overall physical and mental well-being
- Committed to improving personal fitness through regular participation in [sport]
- Camping
- Kayaking
- I participate in a variety of outdoor recreational activities
- Documenting and sharing travel experiences
- Road Trips
Marcus Martin Jr
Pensacola,FL
Summary
Security professional with extensive experience at Navy Federal Credit Union, excelling in incident reporting and emergency response. Proven ability to enhance safety protocols and build strong relationships, effectively mitigating risks and ensuring compliance. Skilled in CCTV surveillance and conflict resolution, contributing to a secure environment for personnel and visitors alike.
Knowledgeable [Desired Position] with solid background in maintaining secure environments. Proven track record of effectively managing access control, conducting thorough patrols, and resolving security incidents promptly. Demonstrated expertise in surveillance and risk assessment, ensuring safety and security of assets and personnel.
Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.
Overview
40
40
years of professional experience
Work History
Security Officer
Navy Federal Credit Union-Heritage Oaks
Pensacola, FL
12.2012 - 01.2023
- Monitored security systems and conducted regular patrols to ensure safety of property and personnel.
- Responded promptly to incidents and emergencies, mitigating risks effectively while maintaining order.
- Collaborated with law enforcement agencies to assist in investigations and maintain community relations.
- Conducted thorough inspections of facilities, identifying vulnerabilities and recommending improvements for security protocols.
- Developed incident reports detailing events, actions taken, and outcomes to support organizational accountability.
- Implemented access control measures to restrict unauthorized entry while facilitating authorized personnel movement.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
Facilities Assistant
Baptist Hospital
Pensacola
04.2012 - 12.2012
- Conducted regular inspections to identify maintenance needs and ensure compliance with safety standards.
- Delivered exceptional service to building occupants by promptly addressing complaints and resolving issues related to facilities maintenance.
- Improved facility efficiency by conducting regular preventive maintenance on equipment and systems.
- Enhanced workplace safety through routine inspections and addressing potential hazards promptly.
- Participated in emergency preparedness drills, enhancing response capabilities during critical situations.
- Maintained a clean, safe environment through daily housekeeping tasks and waste disposal management.
- Restored and repaired worn and damaged building components to support appearance, longevity and security.
- Inspected building systems to evaluate HVAC, electrical and plumbing maintenance needs.
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Followed preventive maintenance schedule to support building systems functionality.
- Responded to emergency fire alarms, plumbing leaks and power outages to implement swift resolutions.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Performed preventive maintenance and repairs on various types of equipment.
- Executed tasks within time and budget constraints.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Reported issues to property manager so effective resolutions could be put into place.
- Safely and effectively handled wide range of cleaning products and solutions.
Delivery Driver
Gulf Coast Office Products
Pensacola, FL
03.2012 - 03.2012
- Delivered packages efficiently within designated routes, ensuring timely service to customers.
- Maintained accurate records of deliveries and vehicle maintenance for operational compliance.
- Assisted in training new drivers on route navigation and safety protocols.
- Executed daily inspections of delivery vehicle to uphold safety standards and reliability.
- Enhanced customer satisfaction through effective communication and problem-solving during deliveries.
- Optimized delivery schedules by analyzing route efficiency and traffic patterns regularly.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
- Increased route efficiency, enabling more deliveries per shift by meticulously planning and following optimized paths.
- Strengthened company reputation through polite and friendly interactions with customers during deliveries.
- Fostered strong relationships with customers, leading to increased loyalty and repeat business.
Correctional Officer
Escambia County Corrections
Pensacola, FL
04.1983 - 08.2008
- Supervised inmate activities, ensuring compliance with safety regulations and institutional policies.
- Conducted regular security checks to monitor facility integrity and maintain order among inmates.
- Managed conflict resolution between inmates, de-escalating tensions and promoting a safe environment.
- Trained new staff on operational protocols, enhancing team efficiency and adherence to procedures.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
- Observed behavior of residents individually and in groups.
- Completed intake paperwork, fingerprints, and searches.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
- Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
- Booked new inmates into facility and processed inmates for release.
- Interviewed inmates to obtain information and assess needs.
- Received and accounted for personal possessions and determined inmate work assignments.
- Improved compliance with state and federal regulations by updating and enforcing facility policies.
- Monitored surveillance equipment to detect and prevent unauthorized activities.
- Ensured security of facility perimeter by conducting routine patrols.
- Maintained detailed records of inmate behavior and activity, contributing to facility security.
- Oversaw visitation sessions, maintaining order and ensuring safety of all parties involved.
- Cultivated positive relations with inmates, reducing tensions and promoting safer environment.
- Reduced inmate altercations through proactive conflict resolution strategies.
- Enforced rules and regulations to maintain order among inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
- Conducted security checks of inmates and living areas.
- Prepared reports to document incidents and violations.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Supervised inmates during meals, recreation and other activities.
- Documented inmate behavior and activities in logbooks.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Investigated and responded to incidents of inmate misconduct.
- Assisted in intake and release of inmates.
- Established positive working relationships and maintained boundaries with resident offenders.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Responded to inquiries from inmates and other members of public.
- Restrained juvenile inmates when disturbances required physical intervention.
Education
Law Enforcement Academy - Law Enforcement
Okaloosa Walton Junor College
Niceville, FL06-1995
Corrections Academy - Corrections
Pensacola State College
Pensacola, FL06-1983
Skills
- Report writing
- Incident reporting
- CCTV surveillance
- CCTV monitoring
- Surveillance
- Emergency response
- Access control
- Patrol operations
- Relationship building and management
- Security screenings
- Conflict resolution techniques
- Conflict de-escalation
- Visitor tracking
- Electronic surveillance
- Document management
- Stationary surveillance
- Security equipment operation
- Dispatch
- Personnel screening
- Investigation documentation
- General security
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Interests
Timeline
Security Officer
Navy Federal Credit Union-Heritage Oaks
12.2012 - 01.2023
Facilities Assistant
Baptist Hospital
04.2012 - 12.2012
Delivery Driver
Gulf Coast Office Products
03.2012 - 03.2012
Correctional Officer
Escambia County Corrections
04.1983 - 08.2008
Law Enforcement Academy - Law Enforcement
Okaloosa Walton Junor College
Corrections Academy - Corrections
Pensacola State College