Marcus McClain
Milwaukee,WI
Summary
Detail-oriented professional with superb people skills. Highly detail-oriented and organized self-starter who works well independently to get the job done to the satisfaction of the client. Detail-oriented professional with superb people skills. Engaging and helpful. Responsible with excellent communication skills.
Overview
19
19
years of professional experience
Work History
Claims Assistant
Department of Veterans Affairs
11.2017 - Current
- Performed data entry and maintenance of claims information in the database to ensure accuracy.
- Conducted quality assurance checks on processed claims to identify discrepancies and ensure compliance.
- Resolved customer inquiries and issues by providing timely and effective solutions.
- Collaborated with adjusters to gather necessary information for thorough claims evaluations.
Care Worker II
Volunteers of America
12.2014 - 10.2017
- Provided coaching, mentoring, and consultation to staff to enhance staff development.
- Set-up and operated line for breakfast and lunch service. Work with one on one with client with daily tasks. Going out in the community on activities.
Youth Care Worker
Lad Lake
11.2013 - 11.2014
- Working with males between the ages of 12-19 years of age. Mentor them helping them make better decisions in life and to prepare them for life challenges.
Human Resource Specialist
USA Army
10.2006 - 10.2013
- Work for 1100 soldiers and keeping up with their records as well as keeping accountability while in combat zone also was in charge of pay issues promotions and also awards for the soldiers.
Education
Associate of Arts -
Olivet College
Olivet, MichiganSkills
- Strong communication skills
- Relationship/team building
- Staff motivator
- Communication skills
Timeline
Claims Assistant
Department of Veterans Affairs
11.2017 - Current
Care Worker II
Volunteers of America
12.2014 - 10.2017
Youth Care Worker
Lad Lake
11.2013 - 11.2014
Human Resource Specialist
USA Army
10.2006 - 10.2013
Associate of Arts -
Olivet College