Marcus Monroe
Jersey City,NJ
Summary
Dynamic sales professional with a proven track record at Globe Life, excelling in consultative selling and customer service. Adept at building relationships and closing deals, I leverage strong product knowledge to tailor solutions that meet client needs, enhancing satisfaction and driving revenue growth. Committed to delivering exceptional service and results.
Overview
22
22
years of professional experience
Work History
Sales Agent
Globe Life
01.2024 - 09.2025
- Assisted customers with product inquiries and order placements.
- Developed knowledge of product features and benefits for effective sales support.
- Collaborated with team members to enhance customer service experiences.
- Maintained accurate records of customer interactions and transactions.
- Educated clients on life insurance products and benefits tailored to individual needs.
United States Postal Worker
Hoboken Post Office
02.2004 - 01.2023
- Sorted and distributed incoming mail efficiently to ensure timely delivery.
- Assisted customers with package inquiries and postal services, enhancing customer satisfaction.
- Maintained accurate records of mail deliveries and pickups to support operational integrity.
- Operated sorting machinery and equipment, ensuring adherence to safety protocols.
Education
Associate of Arts - Business Economics
Fairleigh Dickinson University
Teaneck, NJSkills
- Customer service
- Sales support
- Product knowledge
- Relationship building
- Communication skills
- Networking
- Consultative selling
- Closing sales
- Closing deals
Accomplishments
.
Timeline
Sales Agent
Globe Life
01.2024 - 09.2025
United States Postal Worker
Hoboken Post Office
02.2004 - 01.2023
Associate of Arts - Business Economics
Fairleigh Dickinson University