Marcus Moore
Melbourne,FL
Summary
Results-driven professionalism with extensive experience in time management, communication, and customer service across diverse industries. Demonstrates strong work ethic and adaptability, consistently achieving goals and driving community impact. Committed to personal growth and helping others succeed, leveraging skills obtained at Benedict College and within Phi Beta Sigma Fraternity, Inc.
Overview
2025
2025
years of professional experience
Work History
Sales Representative
T-Mobile
Rochester, NY
12.2023 - 09.2024
- Demonstrated new devices and services to enhance customer experience
- Processed sales transactions accurately and efficiently at point of sale
Crew Member
McDonald's
Rochester, NY
- Delivered fast, friendly, and accurate customer service in a high-volume environment.
- Processed transactions, handled cash, and resolved customer concerns.
- Worked efficiently under pressure while maintaining service excellence.
Caregiver
Lifetime Assistance Inc.
Rochester, NY
- Assisted clients with daily living activities and personal hygiene tasks
- Provided companionship and emotional support to enhance client well-being
- Monitored clients' health conditions and reported changes to healthcare professionals
- Administered medications according to prescribed schedules and guidelines
Grill Cook
Applebee's
Rochester, NY
- Worked in a fast-paced environment, collaborating with team members for timely service.
- Maintained cleanliness and adhered to food safety protocols.
- Managed multiple orders simultaneously, ensuring quality and accuracy.
Overnight Attendant
Gas Station
Rochester, NY
- Provided a secure and customer-friendly store environment during overnight shifts.
- Processed payments handled cash transactions, and assisted customers with inquiries.
- Managed inventory and ensured store organization.
Retail Associate & Shoe Department Lead
Kohl's
Rochester, NY
- Assisted customers in finding the right products and services tailored to their needs.
- Provided hands-on demonstrations of merchandise to enhance customer understanding.
- Managed inventory, optimized displays, and trained new employees.
Carpenter
Construction Specialties
Rochester, New York
- Constructed frameworks for residential projects using various carpentry tools
- Collaborated with contractors to ensure project specifications were met accurately
- Adapted designs based on client feedback to enhance overall project satisfaction
Education
Master of Science -
University of Rochester
Rochester, NYBachelor of Science - Public Health
Benedict College
Columbia, SCSkills
- Construction
- Technical proficiency and digital tools
- Inventory management and merchandising
- Problem-solving and adaptability
- Customer service and relationship building
- Retail sales and product knowledge
- Team leadership and training
- Plumbing
- Cash handling and POS systems
- Data analysis
- Public health awareness
- Team collaboration
- Effective communication
- Dependable and responsible
- Project planning
- Good Telephone Etiquette
- Self-Directed
- Cultural awareness
- Time management
Timeline
Sales Representative
T-Mobile
12.2023 - 09.2024
Crew Member
McDonald's
Caregiver
Lifetime Assistance Inc.
Grill Cook
Applebee's
Overnight Attendant
Gas Station
Retail Associate & Shoe Department Lead
Kohl's
Carpenter
Construction Specialties
Master of Science -
University of Rochester
Bachelor of Science - Public Health
Benedict College
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