Marcus Morgan
Whitehouse
Summary
Dedicated leader with a focus on enhancing client relationships and operational performance. Known for problem-solving skills and effective training of new employees, ready to leverage experience to drive impactful results in your company.
Overview
6
6
years of professional experience
Work History
Account Manager
GG Distrubuting LLC
Tyler
08.2024 - Current
- Developed strategies to enhance revenue from existing accounts through data analysis.
- Managed client relationships with regular communication and support to ensure satisfaction.
- Resolved customer complaints promptly to maintain service quality.
- Analyzed client data to identify growth opportunities and improve account performance.
- Trained new employees on sales techniques and company policies for consistent execution.
- Oversaw inventory management by ensuring adequate stock levels for customer purchases.
Warehouse Supervisor
GG Distrubuting LLC
Tyler
03.2023 - 08.2024
- Supervised daily warehouse operations, ensuring strict adherence to safety protocols.
- Trained and mentored new staff on operational procedures and best practices.
- Monitored loading and unloading processes for accuracy and efficiency.
- Resolved network connectivity issues across devices to maintain operational continuity.
- Provided technical support for malfunctioning printers to minimize downtime.
Warehouse Lead
GG Distrubuting LLC
Tyler
07.2019 - 03.2023
- Streamlined daily warehouse operations to enhance workflow efficiency.
- Operated shrink wrapping machines for effective order packaging.
- Followed safety protocols to uphold cleanliness and safety standards.
- Reported machine malfunctions to minimize production line downtime.
- Maintained cleanliness of work area, machinery, and surroundings.
- Communicated discrepancies in order fulfillment effectively with team members.
- Operated pallet jacks to efficiently transport products within warehouse.
- Conducted regular inspections of equipment and reported maintenance needs promptly.
- Lifted up to 50 lbs on a regular basis without assistance from other personnel.
- Utilized a hand-held scanner to process orders for shipping.
Education
High School Diploma -
Big Sandy ISD
Big Sandy, TX05-2012
Skills
- Detail-oriented
- Data analysis
- Customer complaint resolution
- Inventory management
- Sales strategy development
- Proficient computer skills
- Time management
Affiliations
- Building and upkeep on computer systems
- Family oriented
- Computer gaming
- Outdoor activities (Hunting, fishing, etc.)
References
References available upon request.
Timeline
Account Manager
GG Distrubuting LLC
08.2024 - Current
Warehouse Supervisor
GG Distrubuting LLC
03.2023 - 08.2024
Warehouse Lead
GG Distrubuting LLC
07.2019 - 03.2023
High School Diploma -
Big Sandy ISD
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