Marcus Mudd
Spotsylvania,VA
Summary
Skilled landscaping supervisor specializing in grounds management and landscape maintenance. Thrives in both self-directed and collaborative working environments. Strong knowledge of equipment operation and safety.
Overview
7
7
years of professional experience
Work History
Operations Analyst
Dominion Energy
09.2023 - Current
- Optimized operational efficiency by analyzing and streamlining processes.
- Enhanced data accuracy through meticulous attention to detail in data management tasks.
- Improved team productivity by implementing effective workflow strategies and time management techniques.
- Boosted customer satisfaction levels with thorough analysis of client feedback and timely resolution of issues.
Groundsman
C&C Landscape
01.2018 - 09.2023
- Compile statistics and maintained data for various reports required by management to include production labor, retention and budget.
- Ability to conduct research and analysis, and develop practical solutions.
- Create payment schedules for residential customers paying once a month using Microsoft Excel.
- Generate job estimates using Excel at customer request
- These tasks are performed daily and thoroughly. I was given a check list each morning to meticulously look over equipment, safety gear, and also express safety to my team.
- Collaborate with the team to ensure smooth work flow and efficient organization operations.
FitnessAttendant
American Family Fitness
01.2017 - 01.2018
- Responded to guest and management requests and other miscellaneous tasks.
- Created spreadsheets to show weekly analytics of potential clients acquiring gym memberships
- Instruct guests in use of equipment and provide basic fitness information.
- Using Google sheets to generate fitness templates to create weekly workout plans.
- Providing assistance and guidance for less trained staff.
- Resolving discrepancies with customers.
Education
Diploma -
Massaponax High School
Spotsylvania, VA2016
Skills
- Efficiency, and proper time management; consistently demonstrating
- Good communication and listening skills, identifying and resolving issues
- Customer service & assistance
- Computer Skills
- Critical Thinking
- Template Creation
Timeline
Operations Analyst
Dominion Energy
09.2023 - Current
Groundsman
C&C Landscape
01.2018 - 09.2023
FitnessAttendant
American Family Fitness
01.2017 - 01.2018
Diploma -
Massaponax High School
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