Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Marcus Patterson

Marcus Patterson

Fairburn,US

Summary

Results-driven operations leader with 15+ years of experience supervising teams, optimizing workflow processes, and improving organizational performance. Proven record of increasing company revenue by 10% annually through productivity improvements, operational restructuring, and performance management. Strong background in data tracking, process improvement, compliance, and cross-functional coordination. Seeking Supervisor, Operations Manager, or entry-level Tech/Operations roles.

Overview

20
20
years of professional experience

Work History

Ramp agent

Delta Air Lines, Inc
Atlanta, Georgia
09.2023 - Current
  • Coordinate cargo movement and aircraft servicing under strict time constraints Support on-time performance through organized load planning and team communication Maintain compliance with airline and FAA safety standards Assist in identifying operational delays and recommending efficiency improvements

Warehouse Operations Supervisor

Southeastern Freight Lines
Conley, GA
06.2016 - 06.2023

Supervised daily operations and managed warehouse personnel Increased company revenue by 10% annually by improving productivity and reducing operational inefficiencies Implemented workflow improvements that reduced shipment errors and processing delays Monitored KPIs, tracked inventory metrics, and generated performance reports Trained and evaluated staff to improve accountability and output Ensured compliance with OSHA and company policies Resolved operational bottlenecks and improved staging and distribution processes Forklift Operator

Forklift Operator

Southeastern Paper Group Inc.
College Park, GA
08.2006 - 06.2016

Met production deadlines with zero safety violations Supported logistics coordination by accurately staging and tracking shipments Maintained clean and organized operational areas to improve workflow efficiency!

Produce Clerk

Publix
Tyrone, GA
06.2006 - 06.2009

Delivered strong customer service in a fast-paced retail environment Maintained inventory rotation and product quality standards!

Education

High School Diploma -

Granite City High School
Granite City, IL

Skills

  • Microsoft Excel & Basic Data Analysis
  • Team Leadership & Staff Development
  • Inventory & Logistics Coordination
  • Process Improvement & Workflow Optimization
  • Operations Management
  • Problem Solving & Process Redesign

Languages

English

Timeline

Ramp agent

Delta Air Lines, Inc
09.2023 - Current

Warehouse Operations Supervisor

Southeastern Freight Lines
06.2016 - 06.2023

Forklift Operator

Southeastern Paper Group Inc.
08.2006 - 06.2016

Produce Clerk

Publix
06.2006 - 06.2009

High School Diploma -

Granite City High School