Marcus Rader
Expansion High-Value Account Executive
Clearfield,Utah
Summary
Reliable and results-driven sales professional with a strong background in account management, territory expansion, and customer relationship development. Proven ability to grow revenue, identify high-value opportunities, and deliver tailored product solutions. Skilled in consultative selling, CRM management, and building long-term client partnerships across diverse industries.
Overview
11
11
years of professional experience
Work History
Expansion High-Value Account Executive
MarketStar/Mailchimp
04.2025 - Current
- Manage a portfolio of high-value accounts, driving expansion opportunities and increasing revenue across strategic customer segments.
- Identify growth potential within existing accounts and execute targeted expansion strategies.
- Build long-term relationships with key stakeholders to maximize retention and lifetime value.
- Deliver tailored product recommendations based on deep understanding of customer needs and business goals.
- Partner with cross-functional teams to support complex sales cycles and ensure seamless customer experience.
- Maintained continuous over-attainment of monthly revenue targets.
- Maintained steady, high‑quality outreach to drive consistent pipeline growth and account engagement.
Account Executive
MarketStar/Mailchimp
07.2024 - 04.2025
- Increased sales revenue by developing strong client relationships and offering strategic product guidance.
- Improved customer satisfaction by resolving concerns quickly and offering customized solutions.
- Maintained expert-level product knowledge to maximize sales opportunities.
- Applied consultative selling techniques to uncover needs, deliver solutions, and overcome objections.
- Used CRM tools to track interactions, manage pipelines, and maintain accurate account records.
Route Sales Representative
M&M Distribution
03.2023 - 07.2024
- Drove sales growth through effective territory management and strategic route planning.
- Maintained accurate inventory levels to ensure product availability for all accounts.
- Completed routes efficiently using strong time-management practices.
- Increased product placement and display visibility through relationship-building and promotional materials.
- Built long-term customer relationships through consistent communication and follow-through.
ProXtra Customer Service
The Home Depot
01.2020 - 03.2023
- Managed daily customer interactions, strengthening relationships during sales and product inquiries.
- Handled high volumes of inbound calls while maintaining professionalism under pressure.
- Stayed current on policies, procedures, and promotions to provide accurate information.
- Applied creative problem-solving to resolve uncommon customer issues.
- Consistently met or exceeded sales, call-quality, and performance goals.
Plumbing Apprentice
Advanced Plumbing & Mechanical
04.2019 - 01.2020
- Cut, beveled, and prepared piping using torches, saws, and threading machines.
- Installed and inspected plumbing lines up to 8 inches in diameter.
- Performed pipe fabrication and fitting according to specifications.
- Transported tools, materials, and equipment to job sites.
Customer Service Representative / Call Center
The Home Depot
07.2018 - 04.2019
- Delivered excellent service for customers calling about online orders.
- Resolved billing and service issues through effective consultation.
- Reviewed account histories to identify trends and prevent recurring issues.
- Maintained professionalism during high-stress or conflict situations.
Member Service Representative
America First Credit Union
09.2017 - 07.2018
- Assisted members with deposits, loan payments, and account inquiries.
- Demonstrated empathy and understanding to resolve member concerns.
- Referred unresolved issues to appropriate departments.
- Learned and utilized multiple financial software systems.
Barista
Starbucks
02.2016 - 08.2017
- Completed opening/closing duties, prepared drinks, and delivered excellent customer service.
- Handled cash and card transactions accurately.
- Maintained sanitation standards and learned the Starbucks app system.
Cashier / Customer Service
Smith’s Marketplace
08.2015 - 02.2016
- Processed transactions swiftly and accurately, ensuring customer satisfaction.
- Ensured register accuracy at shift end.
- Collected 30+ pins acknowledging outstanding customer service contributions.
- Processed customer transactions efficiently using POS systems.
Education
GED -
Davis Applied Technology College
Kaysville, UT01-2017
Skills
- Account Strategy
- Account expansion
- Pipeline management
- Sales Analytics
- Revenue Forecasting
- CRM management
- Market Research
- Prioritized Task Scheduling
- Time Management
- Client engagement
- Relationship management
- Interpersonal communication
Timeline
Expansion High-Value Account Executive
MarketStar/Mailchimp
04.2025 - Current
Account Executive
MarketStar/Mailchimp
07.2024 - 04.2025
Route Sales Representative
M&M Distribution
03.2023 - 07.2024
ProXtra Customer Service
The Home Depot
01.2020 - 03.2023
Plumbing Apprentice
Advanced Plumbing & Mechanical
04.2019 - 01.2020
Customer Service Representative / Call Center
The Home Depot
07.2018 - 04.2019
Member Service Representative
America First Credit Union
09.2017 - 07.2018
Barista
Starbucks
02.2016 - 08.2017
Cashier / Customer Service
Smith’s Marketplace
08.2015 - 02.2016
GED -
Davis Applied Technology College