Summary
Overview
Work History
Skills
Certification
Languages
Timeline
Generic

Marcus Richardson

Dallas

Summary

Dynamic Assistant Manager with a proven track record at Tony's Cheese Steaks, excelling in team leadership and customer service. Enhanced operational efficiency through effective money handling and decision-making, fostering a positive work environment. Recognized for improving accuracy in cash management, contributing to overall store performance and customer satisfaction.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Ssistant Manager

Tonys Cheese Steaks
03.2024 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Pick and Pack

Amazon
06.2023 - 11.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Overnight Stocker

Walmart
04.2023 - 09.2023
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.

Cook

Bubbas Cook, Country
10.2017 - 03.2023
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Cleaner

Dallas City Hall
04.2022 - 10.2022
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.

Packing

Delmonte Fresh
02.2015 - 03.2017
  • Improved handling processes, introducing new packing techniques for speed and durability.
  • Expedited order processing, reducing wait times for customers through efficient packing methods and teamwork.
  • Increased productivity with effective team coordination, resulting in continuous improvement of packing operations.
  • Maintained cleanliness and organization within the packing area, promoting an efficient work environment.

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making

Certification

Manger certification, also food and beverage

Languages

Spanish
Limited Working

Timeline

Ssistant Manager

Tonys Cheese Steaks
03.2024 - Current

Pick and Pack

Amazon
06.2023 - 11.2023

Overnight Stocker

Walmart
04.2023 - 09.2023

Cleaner

Dallas City Hall
04.2022 - 10.2022

Cook

Bubbas Cook, Country
10.2017 - 03.2023

Packing

Delmonte Fresh
02.2015 - 03.2017

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Marcus Richardson