Marcus Richardson
URBN Playground
NEWYORK,NY
2027
years of professional experience
Results-driven professional with a background in lifeguarding, direct care, and therapy support. Recognized for patience, empathy, and strong teamwork in high-pressure settings. Ready to support safe operations, excellent guest care, fast emergency response, and leadership.
Work History
Lifeguard Pool Manager
1 Year 4 Months- Managed employee scheduling to ensure optimal coverage and smooth daily operations.
- Train and mentor new lifeguards to ensure pool rules,health, and safety standards.
- Responded quickly to emergencies, delivering CPR, first aid, and rescue support.
- Monitored pool and play areas, enforcing safety rules and preventing hazardous behavior.
- Communicated safety instructions clearly to guests, reducing risky conduct and confusion.
- Inspected equipment and facilities, reporting hazards and maintenance concerns promptly.
Lead Lifeguard
2 Years 2 Months- Enforced facility rules and water safety standards to maintain compliant aquatic operations.
- Coordinated daily assignments, rotations, and coverage for high-traffic pool periods.
- Inspected rescue equipment, alarms, and first-aid supplies for readiness before opening.
- Documented incidents, maintenance concerns, and safety observations for management review.
- Performed timely pool chemical checks, ensuring proper levels for a healthy swimming environment.
Ramp Agent
- Operated ground support equipment, including belt loaders, tugs, and baggage carts, with precision.
- Communicated with flight crews, gate agents, and dispatch to coordinate timely aircraft turnaround.
- Handled baggage, cargo, and mail loading while maintaining strict safety and weight-balance procedures.
- Inspected ramp equipment and reported maintenance issues to support safe daily operations.
- Secured cargo, baggage, and service items to prevent damage during loading and unloading.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
Lifeguard
- Responded quickly to emergencies using CPR, AED, and rescue procedures.
- Monitored pool areas to enforce safety rules and prevent guest accidents.
- Inspected water conditions and reported hazards to maintain compliance.
- Assisted guests with pool guidelines, directions, and safe recreational use.
Direct Care Specialist
- Implemented behavior support plans and reinforced positive routines during activities.
- Supported individuals with person-centered daily living assistance and respectful direct care.
- Assisted with personal hygiene, meal preparation, and household tasks to promote independence.
- Documented care observations, incidents, and progress notes accurately in required systems.
Therapy Aide
- Assisted patients during therapeutic activities, promoting engagement and following treatment plans.
- Supported recreation, group therapy, and daily living activities in safe, structured settings.
- Observed patient behavior and documented changes for clinical staff review.
- Monitored unit safety, reporting concerns and responding to patient needs promptly.
Education
High School Diploma
Skills
Effective communicator
Aquatic safety training
Effective problem-solver
Leadership experience
Strong communicator
Empathy and patience
Customer service
Patience and empathy
Timeline
Lifeguard Pool Manager
URBN Playground
06.2025 - CurrentRead More
Lead Lifeguard
American Pool
04.2023 - 06.2025Read More
Ramp Agent
Delta Airlines JFK
2022 - 2023Read More
Lifeguard
Sheraton Vistana Resort
2020 - 2023Read More
Direct Care Specialist
ARC Of Dutchess
2018 - 2020Read More
Therapy Aide
Hudson River Psychiatric Center
2007 - 2017Read More
Arlington High School
High School Diploma
Read More