Marcus Rodriguez
Fort Worth,TX
Summary
Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.
Overview
10
10
years of professional experience
Work History
Account Executive
McClain’s Rv
04.2020 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers through our CRM and highlighting the benefits of our product offerings.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Prepared merchandise for sales floor by pricing or tagging.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
- Engaged with customers to effectively build rapport and lasting relationships.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Participated actively in networking events and trade shows, representing the company professionally and expanding its reach within target markets.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
Sales Executive
Kay Jewelers Outlet
06.2017 - 04.2020
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Reviewed competitors'' offerings periodically to stay informed about industry trends and maintain a competitive edge.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Implemented CRM system for better customer tracking, leading to improved follow-up processes and higher conversion rates.
Account Executive
S.W.A.T. Roofing
07.2015 - 06.2017
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Developed a solid pipeline of prospects through diligent research and targeted outreach efforts through a CRM and door to door knocking.
- Implemented innovative tactics for lead generation, increasing overall conversion rates substantially over time.
Sales Associate
1221 Broadway Lofts
03.2014 - 07.2015
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
High School Diploma -
Macarthur High School
San Antonio, TX06.2014
Skills
- Pipeline Management
- Customer Relationship Management
- Contract Negotiation
- Lead Development
- Lead Generation
- Account Management
- 8 years combined experience in Account Executive role
- proficient in using a CRM to maintain and capture accurate sales data and documentation
Timeline
Account Executive
McClain’s Rv
04.2020 - Current
Sales Executive
Kay Jewelers Outlet
06.2017 - 04.2020
Account Executive
S.W.A.T. Roofing
07.2015 - 06.2017
Sales Associate
1221 Broadway Lofts
03.2014 - 07.2015
High School Diploma -
Macarthur High School
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