Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marcus Sanders

Maple Grove,MN

Summary

Highly motivated, with growth potential, and knowledgeable within the security profession, with 5 years of training and experience. Over six years of expertise in delivering exceptional customer service. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Digital Msr

Navy Federal Credit Union
Pensacola, FL
02.2022 - 12.2024
  • Answered inquiries by effectively researching, locating and relaying information to members
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Identified needs of customers promptly and efficiently.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Conducted testing of software and systems to ensure quality and reliability.

Front-end Associate

Wal-Mart Supercenter
Pensacola, FL
11.2019 - 02.2022
  • Processed customer transactions with accuracy and efficiency.
  • Utilized Point Of Sale systems effectively to process sales and manage customer data.
  • Maintained a friendly, professional environment for over 200 customers daily.
  • Assisted customers by providing product information and guidance.
  • Executed various store tasks to ensure smooth operations throughout shifts.

2nd Class Master at Arms (Military Police)

United States Navy
01.2015 - 06.2019
  • Protected key assets while ensuring personnel safety aboard installation as base security member.
  • Monitored CCTV cameras and coordinated mobile units through effective dispatching.
  • Maintained 100% accountability of equipment, performing maintenance to ensure functionality.
  • Resolved hostile situations by tactfully engaging with associates and the public.
  • Led a squad of seven sailors, fostering teamwork and mission readiness.
  • Supervised new personnel, training to achieve combat readiness within established timelines.
  • Supervised a team of watch-standers responsible for monitoring all areas of the installation.
  • Maintained accountability for weapons, ammunition, keys, and other sensitive items.
  • Conducted security sweeps of installation spaces and personnel to ensure compliance with Navy regulations.

Education

Bachelor of Computer Science - Cyber Security

Pensacola State College
Pensacola, FL
12-2025

Skills

  • Network security
  • Incident response
  • Vulnerability assessment
  • Customer service
  • Critical thinking
  • Data management
  • Attention to detail
  • Communication
  • Time management
  • Technical troubleshooting

Certification

Google Cyber Security

Cybersecurity Analyst (Pensacola State College)

Timeline

Digital Msr

Navy Federal Credit Union
02.2022 - 12.2024

Front-end Associate

Wal-Mart Supercenter
11.2019 - 02.2022

2nd Class Master at Arms (Military Police)

United States Navy
01.2015 - 06.2019

Bachelor of Computer Science - Cyber Security

Pensacola State College

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