Marcus Taslim
Mather,CA
Summary
Dynamic General Manager with a proven track record at Jeeves Indonesia, excelling in operations management and customer relations. Spearheaded strategic initiatives that enhanced customer satisfaction and drove sales growth. A strong leader skilled in P&L management and team building, fostering collaboration to achieve organizational goals and financial stability.
Overview
24
24
years of professional experience
Work History
General Manager
Jeeves Indonesia
Jakarta, Indonesia
05.1995 - 04.2019
- Directed daily operations to ensure alignment with company objectives and enhance operational efficiency.
- Executed strategic initiatives to elevate customer satisfaction and foster loyalty.
- Spearheaded budget development and management to enhance resource allocation across departments.
- Directed cross-functional teams in executing process improvement initiatives.
- Evaluated market trends to shape strategic business initiatives.
- Guided junior management staff in developing professional growth and leadership capabilities.
- Developed performance metrics to evaluate team effectiveness and drive operational success.
- Facilitated stakeholder collaboration to ensure alignment of company vision with operational execution strategies.
- Assisted in managing budget implementations. Supported employee review processes. Coordinated training schedules and facilitated contract negotiations.
- Formulated and executed comprehensive strategies to drive sales growth and enhance profitability.
- Fostered robust relationships with clients, vendors, and partners to drive long-term success and loyalty.
- Monitored financial performance. Assisted in setting budgets. Supported expense control to promote financial stability and organizational growth.
Education
Bachelor of Science - Civil Engineering Technology
Cogswell College
San Francisco, CA1981
Skills
Leadership and team building
Problem resolution
Operations management
Team player
Effective leader
Customer relations
Customer relationship management
P&L management
Timeline
General Manager
Jeeves Indonesia
05.1995 - 04.2019
Bachelor of Science - Civil Engineering Technology
Cogswell College