Marcus Vogel

• Performed risk assessments to identify areas of non-compliance and potential risks.
• Ensured that all departmental processes comply with applicable laws and regulations.
• Coordinated with various departments within the organization to ensure adherence to established standards.
• Provided support to junior staff during peak periods of workloads.
• Ensured compliance with industry standards and regulations.
• Assigned projects and distributed tasks to team members as per area of expertise.
• Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
• Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.

• Interacted professionally with victims, witnesses and other personnel associated with an incident.

• Respond to emergency medical and first aid calls, evaluate the condition of patients, and assess pertinent information about their medical profiles and injuries.

Respond to brush fires in the area, control the fire through hose and nozzle work, and use hand tools.

• Participate in cleaning and maintaining facilities, grounds, equipment, and apparatus.

• Participate in monthly training to improve overall skills.

• Participate in recruiting new cadets and teaching them skills for the Fire Academy.

• Responded immediately to alarms for fires, vehicle accidents, and other emergency situations.
• Administered emergency treatment and medical care to people injured in accidents and fires.

• Maintain employee work schedules, including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling; communicate with other managers and other designated contacts to share the process and data.

• Call customers to make appointments to deliver products, and notate the case after information is taken.
• Received incoming calls from consumers to answer any questions and concerns about their cases.
• Provided exceptional customer service to ensure customer satisfaction.
• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
• Collaborated closely with team members to achieve project objectives and meet deadlines.