MARCUS WILLIAMS
Plainfield,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Manager of Shipping and Warehouse
Foxconn Technology Group
06.2021 - Current
- Manage shipping and warehouse team members.
- Identify issues and implement solutions in a timely manner.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Improved safety procedures to create safe working conditions for workers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Accomplished multiple tasks within established timeframes.
Assistant Manager
Foxconn Technology Group
03.2018 - 06.2021
- Assisted the manager with managing over 150+ employees between two shifts.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Developed and maintained knowledgeable and productive team of employees.
- Conducted research to address shipping errors and packaging mistakes.
- Led improvement initiatives to advance operational efficiencies.
Senior Shipping Supervisor
Foxconn Technology Group
12.2016 - 03.2018
- Assisted the manager with managing over 150+ employees between two shifts.
- Advised 5 supervisors between two shifts.
- Made sure hours for 150+ employees were correct to ensure employees were paid correctly.
- Lead projects to improve efficiency and drive increased productivity
- Handled customer complaints and provided root cause analysis with solutions to correct gaps within processes.
- Maintained and ordered material needed for the shipping department.
Shipping Supervisor
Foxconn Technology Group
01.2012 - 12.2016
- Supervised 50 employees on first shift.
- Lead projects to increase the throughput of 3 packaging lines
- Maintained a clean and safe work environment for employees
- Inspected loading operations for improvements in efficiency and safety.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Trained new team members on proper and safe use of tools and equipment.
- Assigned tasks to team members to complete within designated time frames.
Shipping Specialist
Foxconn Technology Group
01.2011 - 01.2012
- Ensured shipments were processed in a timely manner to meet customer expectations,
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
Packaging Team Lead
Foxconn Technology Group
09.2009 - 01.2011
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Adjusted equipment to meet different productivity levels.
Education
GED -
Arlington Community High School
Indianapolis, INCertificate - Supply Chain Management And Logistics
Ivy Tech Community College of Indiana
Indianapolis, IN03.2024
Skills
- Lean manufacturing and design
- Monitor Equipment
- Staff Supervision
- Training
- Operational Efficiency and Safety
- Staff Management
Accomplishments
- Lock out tag out and hazardous communicationStandup forklift certification
- Others
- Proficient with Excel and computers
Certification
10 years+ stand-up forklift driving experience
Timeline
Manager of Shipping and Warehouse
Foxconn Technology Group
06.2021 - Current
Assistant Manager
Foxconn Technology Group
03.2018 - 06.2021
Senior Shipping Supervisor
Foxconn Technology Group
12.2016 - 03.2018
Shipping Supervisor
Foxconn Technology Group
01.2012 - 12.2016
Shipping Specialist
Foxconn Technology Group
01.2011 - 01.2012
Packaging Team Lead
Foxconn Technology Group
09.2009 - 01.2011
GED -
Arlington Community High School
Certificate - Supply Chain Management And Logistics
Ivy Tech Community College of Indiana
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