Marcus Williams
Knightdale,NC
Summary
Well manned very fast acting respectful towards any and everything when asked to do so, That is just as well as an over achiever in lots of ways as well.
Overview
2
2
years of professional experience
Work History
Quality Support Technician
Caliber Collision
10.2022 - Current
- Coordinated with vendors to resolve equipment malfunctions quickly and efficiently, reducing downtime costs.
- Managed inventory of hardware components for timely replacement or repair as needed.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Trained users on how to operate components and systems.
- Responded to telephone, email and in-person inquiries regarding any operation, use and repair.
- Provided exceptional customer service by addressing concerns promptly and professionally, resulting in increased customer satisfaction ratings.
Education
High School Diploma -
Franklinton High School
Franklinton, NC06.2023
Skills
- Troubleshooting abilities
- Remote Support
- Technical Support
- Troubleshooting skills
Building Computrers
I personally just do it to pass the time. also like just like to play games on them
Timeline
Quality Support Technician
Caliber Collision
10.2022 - Current
High School Diploma -
Franklinton High School