XAVIER GOMEZ

.

• Conducted QC work including identifying paint defects and polishing.
• Provided technical support for collision repair processes, ensuring efficient workflow and customer satisfaction.
• Assisted technicians in troubleshooting and resolving equipment issues, minimizing downtime and enhancing productivity.
• Implemented software solutions for tracking repair orders, improving accuracy and communication among teams.
• Trained new staff on tools, systems, and best practices, fostering a knowledgeable workforce.

• Maintained detailing equipment and supplies for daily operations.
• Cleaned vehicle interiors/exteriors and applied protective agents.
• Performed high-pressure washing and used specialized cleaners for deep cleaning.
• Polished windows, rims, and engines with specialized tools and chemicals.
• Delivered consistent, high-quality results to ensure customer satisfaction.

• Efficiently operated in a fast-paced environment to select and bag produce.
• Delivered outstanding customer service by ensuring accurate, on-time order delivery.
• Managed and organized shopping carts for a smooth in-store experience.

• Launched and operated an e-commerce store with realistic budgeting and planning.
• Handled customer inquiries and resolved complaints professionally.
• Conducted market research and analyzed competitor trends.
• Managed product listings, shipping methods, and fulfillment strategies.

• Conducted thorough exterior and interior cleaning of vehicles to ensure high customer satisfaction.
• Utilized advanced detailing tools and products to enhance vehicle appearance and protection.
• Mentored junior detailers on best practices for efficient cleaning techniques and customer service.
• Implemented quality control measures to maintain consistent detailing standards across all vehicles.