Summary
Overview
Work History
Education
Skills
Software
Hobbies
Timeline
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Marcus Womble

Director Of Operations
Grapevine,TX

Summary

Focused Director of Operations with 9 years of experience in a broad spectrum of roles in the ABA industry and 5 years of experience of management and development of staff skills. Accomplished in working with organizational leaders to establish business goals and devise strategies driving revenue generation and business growth..

Overview

6
6
years of professional experience
6
6
years of post-secondary education

Work History

Director of Operations

The Heart Of Behavior
Denton, TX
08.2021 - Current
  • Defined, implemented and revised operational policies and guidelines.
  • Oversaw day-to-day production activities in accordance with business objectives across multiple departments.
  • Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
  • Analyzed key areas of performance to maximize organization operations.

HR and Operations Manager

The Heart Of Behavior
Denton, TX
08.2020 - 08.2021
  • Assessed employee needs and developed new packages and procedures to meet these needs.
  • Processed employee claims involving performance issues and harassment.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.

Registered Behavior Technician

The Heart Of Behavior
Denton, TX
05.2019 - 08.2020
  • Conducted functional behavior assessments, functional analysis, preference assessments and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes.
  • Collaborated with client's support system and other allied specialists to implement positive interventions.

Lead Registered Behavior Technician

Therapy And Beyond
Colleyville, TX
02.2018 - 05.2019
  • Conducted functional behavior assessments, functional analysis, preference assessments and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
  • Worked as part of collaborative team to address changing needs of children and families.
  • Assisted BCBA's with semi-annual treatment plans, client programs and staff training.

Clinic Operations Manager

Behavioral Innovations
Longview, TX
08.2017 - 01.2018
  • Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
  • Built relationships with physicians to create steady referral pipeline.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.

Lead RBT

Behavioral Innovations
Keller, TX
11.2015 - 08.2017
  • Conducted functional behavior assessments, functional analysis, preference assessments and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
  • Worked as part of collaborative team to address changing needs of children and families.

Education

Master of Arts - Applied Behavior Analysis

Ball State University
Muncie, IN
08.2017 - 12.2019

Bachelor of Science - Psychology

Abilene Christian University
Abilene, TX
Aug.2008 - May.2012

Skills

Strategic planning and execution

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Software

Back End CentralReach

Microsoft Word

Microsoft Excel

Microsoft Powerpoint

Python

Hobbies

I enjoy exploring my creativity through a variety of hobbies including woodworking, leather working, crocheting, and house plants. I spend my free time playing with my toddler son and playing various table top games with friends.

Timeline

Director of Operations

The Heart Of Behavior
08.2021 - Current

HR and Operations Manager

The Heart Of Behavior
08.2020 - 08.2021

Registered Behavior Technician

The Heart Of Behavior
05.2019 - 08.2020

Lead Registered Behavior Technician

Therapy And Beyond
02.2018 - 05.2019

Clinic Operations Manager

Behavioral Innovations
08.2017 - 01.2018

Master of Arts - Applied Behavior Analysis

Ball State University
08.2017 - 12.2019

Lead RBT

Behavioral Innovations
11.2015 - 08.2017

Bachelor of Science - Psychology

Abilene Christian University
Aug.2008 - May.2012

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Marcus WombleDirector Of Operations