Marcus Woodard
Blackwood,NJ
Summary
Highly motivated Computer Science student with hands on experience in technical support, device administration, and educational assistance. Skilled in Python, Java, assembly language, and cybersecurity principles, with a strong foundation in mathematics and problem solving. Proven ability to manage technical tasks efficiently in high demand environments, from device re-imaging and inventory management to network support and printer maintenance. Adept at collaborating in team settings, with strong communication and project management skills. Eager to apply technical knowledge and professional skills to contribute to organizational goals and enhance business performance. Dependable and resourceful, with a passion for learning and growth, ready to make a meaningful impact in a tech focused role.
Overview
2
2
years of professional experience
Work History
DTS Intern Device Admin Break Fix
Children's Hospital of Philadelphia, CHOP
Philadelphia, PA
05.2024 - 08.2024
- Assisted with the MDE remediation project, improving device security and compliance.
- Managed inventory tasks for the SLC, ensuring accurate tracking and reporting.
- Marked deployed devices in use with ServiceNow and SCCM web reporting on Citrix.
- Re-imaged laptops, ensuring they were fully functional and secure for hospital use.
- Provided technical support for ServiceNow, including fixing and replacing Zebra printers.
- Performed repairs on Unidocks for phones and iPads, contributing to efficient device management.
- Organized and managed inventory, including adding and removing items as needed.
- Supported networking tasks in data closets, ensuring stable and secure connections.
- Troubleshot and replaced standard printers, enhancing the reliability of hospital equipment.
- Worked at the service bar, providing immediate technical assistance to hospital staff.
- Gained knowledge of Elevated accounts, and progressed to have my own Elevated account
Maintenance Assistant
Bank Bridge Regional Highschool
Sewell, NJ
05.2023 - 08.2023
- Repaired minor damages to walls, floors and ceilings caused by wear-and-tear or vandalism.
- Assisted with installation of new equipment as required.
- Handled routine cosmetic updates such as painting walls and replacing outdated fixtures.
- Contributed to team meetings and provided suggestions for improving maintenance procedures.
- Participated in ongoing training and development in maintenance techniques and safety practices.
Teacher's Assistant
Bank Bridge Regional Highschool
Sewell, NJ
06.2022 - 08.2022
- Supervised students during lunchtime, field trips, assemblies, and other activities.
- Helped teacher plan lessons utilizing various teaching strategies including hands-on activities and technology integration.
- Collaborated with colleagues to develop instructional plans that meet individual student needs.
- Worked one-on-one with special needs students to help navigate through school challenges.
- Participated in professional development opportunities such as workshops or conferences related to teaching practices or educational trends.
Education
Bachelor of Science - Computer And Information Sciences
Rowan University
Glassboro, NJ05-2026
High School Diploma -
Camden County Technical Schools
Sicklerville, NJ06-2022
Skills
- Technical Skills:
- Programming Languages: Python, Java (Object-Oriented Programming, Data Structures & Algorithms)
- Software & Tools: ServiceNow, SCCM, Citrix, Microsoft Office Suite, Google Slides, PowerPoint
- Hardware: Device re-imaging, Zebra printer repair, Unidock maintenance
- Networking: Basic networking tasks in data closets, inventory management, cable management
- Cybersecurity: Basic knowledge of threat analysis, risk management, and security protocols
- Mathematical Skills: Strong aptitude in Pre-Calculus, Calculus I & II, Discrete Structures, Linear Algebra
- Tech Writing
- Professional Skills:
- Technical Support: Provided technical assistance in a high-demand hospital environment, ensuring seamless operation of critical devices and systems
- Problem-Solving: Demonstrated ability to troubleshoot and resolve technical issues quickly, ensuring minimal downtime
- Team Collaboration: Worked effectively in team settings to develop strategies, manage projects, and improve processes
- Communication: Strong written and verbal communication skills, developed through technical writing coursework and collaborative work environments
- Project Management: Experience in managing inventory, coordinating tasks, and completing projects within deadlines
- Educational Support: Assisted in classroom management, student supervision, and implementation of educational plans, with a focus on special needs education
- Maintenance: Skilled in routine maintenance tasks, minor repairs, and installation of new equipment
Accomplishments
- Graduated with honor roll in highschool in all 4 years
References
References available upon request.
Timeline
DTS Intern Device Admin Break Fix
Children's Hospital of Philadelphia, CHOP
05.2024 - 08.2024
Maintenance Assistant
Bank Bridge Regional Highschool
05.2023 - 08.2023
Teacher's Assistant
Bank Bridge Regional Highschool
06.2022 - 08.2022
Bachelor of Science - Computer And Information Sciences
Rowan University
High School Diploma -
Camden County Technical Schools