Marlo Ann Davis Ross

* Diversity and cultural issues.

* Ethics in practice.

*Trauma & Crisis Intervention.

* Marriage & Family Therapy.

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• Completed data entry tasks with accuracy and efficiency.
• Collaborated with cross-functional teams to ensure timely and accurate data input for various projects.
• Optimized data storage by categorizing records according to established procedures and guidelines.
• Performed regular audits of entered data, identifying discrepancies and rectifying errors promptly.
• Provided training to new team members on company-specific data entry systems and protocols.
• Managed performance expectations for 5 employees within all department.

• Sterilized rooms and prepped equipment and instruments for all procedures daily.
• Prepared and arranged instruments, medications, and required materials for dental procedures.

• Completed training and internship for EKG/Phlebotomy at a medical center.

• Assisting in recovering delinquent loans.
• Used customized ticketing system and kept detailed notes and documentation on incidents.
• Demonstrated adaptability in response to evolving best practices or changes in organizational policies and procedures.
• Evaluated effectiveness of individual interventions using outcome measures or qualitative feedback to inform ongoing treatment planning.

• Answering myriad calls to sell insurance.
• Made average of 50 outbound and inbound calls per day.
• Attained $3,000 in sales targets on monthly basis.