Marcy Daley
Dalton,MA
Summary
"Oh Hello, My name is Marcy. Nice to meet you." I am Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
19
19
years of professional experience
Work History
Sales Associate /Assistant Manager
Spirit Halloween Store
Pittsfield, MA
09.2024 - 11.2025
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Maintained store organization and visual merchandising standards to attract customer engagement.
- Trained new staff on operational procedures, enhancing team productivity and efficiency.
- Fulfilling and packaging online orders.
- opening and closing registers and submitting bank deposits for the store .
- Implemented seasonal promotional strategies, driving increased foot traffic during peak periods.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Housekeeping Manager
The Ponds at Fox hollow
09.2016 - 10.2024
- Maintaining the units
- Inspections
- customer service
- Training new employees
- Scheduling
- Meeting with cleaning Reps on the latest cleaning supplies
- Inventory
- collaborating with maintenance
- daily errand runs for the resort
- ensuring the guest have a clean and nice stay
Housekeeper
Vertava
Cummington, MA
12.2022 - 12.2023
- Inpatient detox clinic duties included taking care of patient needs keeping building clean.
- support patients on the road to recovery
- training in Relias .
- Attending meetings in teams and town halls
Sales floor and Cashier
Micheals’ arts & Crafts
01.2011 - 01.2014
- Customer service, cashier, cash handling and replenishing sales floor.
Medical assistant and Receptionist
Pittsfield family Practice
01.2008 - 01.2010
- Outpatient detox clinical duties vital signs, phlebotomy, new patient work ups, lab drug tests, scheduling, Answering phones.
Receptionist and Cashier
Supercuts
06.2006 - 11.2007
- Cash handling cashier
- Scheduling appointments
- Cleaning salon
- Answering phone calls
- Restocking shelves.
Education
High School Diploma - Medical Assistant
Mildred Elley
Pittsfield, MA10-2009
Diploma - undefined
Wahconah high school
01-2003
Skills
Customer service
Teamwork
Calm demeanor
Problem-solving
Excellent people skills
Exceptional customer service
Outgoing personality
Verbal/written communication
Cash register operation
Excellent communication skills
Guest relations
HIPAA compliance
Patient scheduling
CONTACT
- PHONE: 413 664 1854
- Email: mommygrammar28@gmail.com
Timeline
Sales Associate /Assistant Manager
Spirit Halloween Store
09.2024 - 11.2025
Housekeeper
Vertava
12.2022 - 12.2023
Housekeeping Manager
The Ponds at Fox hollow
09.2016 - 10.2024
Sales floor and Cashier
Micheals’ arts & Crafts
01.2011 - 01.2014
Medical assistant and Receptionist
Pittsfield family Practice
01.2008 - 01.2010
Receptionist and Cashier
Supercuts
06.2006 - 11.2007
Diploma - undefined
Wahconah high school
High School Diploma - Medical Assistant
Mildred Elley