Marcy McStravick
Pelham
Summary
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
17
17
years of professional experience
Work History
Cashier- Key Holder
NH Liquor and Wine Outlet
08.2019 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Oversaw store operations by counting cash drawers, making deposits and supervising staff.
- Facilitated smooth store operations during manager absences, ensuring continuity of service.
Accounts Payable Representative II
United Natural Foods, UNFI
08.2009 - 07.2017
- Researched and resolved issues related to invoices, prepayment, cash discounts, pricing and receiving to insure proper liability and payment to vendors.
- Reached out to vendors to verify information and follow up on issues.
- Reached out to warehouses to verify information when there was a discrepancy to pay invoices in a timely manner.
Supervisor of Teller Line
TD Bank NA
11.2005 - 08.2009
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Logged cashier's checks and other transactions to maintain accurate account records.
- Audited fellow teller currency to contribute to dual-control procedures.
- Removed mutilated currency from circulation.
- Counted, verified and handled bank deposits and armored car transactions.
- Processed wide variety of retail banking transactions for personal and commercial customers.
Education
High School Diploma -
Monadnock Regional High School
Swanzey01-1987
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- ID verification
- Attention to detail
- Staff training
- Product restocking
- Cash handling expertise
- Professionalism and courtesy
Languages
English
Timeline
Cashier- Key Holder
NH Liquor and Wine Outlet
08.2019 - 08.2022
Accounts Payable Representative II
United Natural Foods, UNFI
08.2009 - 07.2017
Supervisor of Teller Line
TD Bank NA
11.2005 - 08.2009
High School Diploma -
Monadnock Regional High School
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