Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Marcy Postma

Zeeland,MI

Summary

Dynamic Talent Development Specialist with a proven track record at Gentex Corporation, skilled in training facilitation and relationship building. Enhanced onboarding processes, significantly reducing time to full productivity. Committed to continuous improvement and fostering a culture of learning, while ensuring compliance with workplace safety standards and effective communication across teams.

Overview

29
29
years of professional experience

Work History

Talent Development Specialist I

Gentex Corporation
11.2022 - 03.2025
  • Human Recourses Department working with Talent Acquisition, Benefits, Human Recourses Information System, Employee Relations, and Occupational Health teams.
  • Presenting Orientation for new team members coming into the organization.
  • Communication with Supervisors and Training Coordinators for team members transition from Orientation to Manufacturing.
  • Continuous Improvement for the Orientation process.
  • Prepping, set-up/clean up for Corporate Trainings.
  • Time Card entry
  • Enrolling/Completing team members in Workday for audits.
  • Checking ID's for new hires.
  • Work Opportunity Tax Credit Survey.

Training Coordinator

Gentex Corporation
09.2014 - 12.2022
  • Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
  • Collaborated with department managers to design customized training plans aligned with organizational goals.
  • Coordinated and scheduled certification classes.
  • Provided coaching and mentoring to certified trainers for training trainees
  • Maintained quality control standards.
  • Provided ongoing coaching and mentoring support for team members to be efficient, following the standards that aligned with the customers.
  • Improved training outcomes with introduction of competency-based assessments, ensuring that training objectives were met.
  • Training document relevant, and up-to-date, improving course effectiveness.
  • Delivered high-quality classroom instruction using a variety of teaching methods tailored to individual learning styles.
  • Enhanced employee performance by developing and implementing comprehensive training programs.
  • Developed engaging instructional materials, including presentations, handouts, and interactive activities.
  • Evaluated the effectiveness of training initiatives, making adjustments as needed to optimize results.
  • Promoted a culture of continuous learning within the organization by encouraging employee engagement in training opportunities.
  • Streamlined onboarding processes for new hires, resulting in reduced time to full productivity.
  • Conducted thorough needs assessments to identify skill gaps and develop appropriate training solutions.
  • Facilitated communication between trainers and participants before and after sessions to ensure clear expectations and follow-up support were provided as needed.

Team Leader

Gentex Corporation
04.1996 - 09.2014
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
  • Established clear communication channels to facilitate timely exchange of information between supervisors and team members.

Team Member

Gentex Corporation
10.1995 - 04.1996
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Developed product knowledge and job skills to exceed performance to be promoted to team leader.
  • Worked different stations to provide optimal coverage and meet production goals.

Education

High School Diploma -

West Ottawa High School
Holland, MI
06-1985

Skills

  • Training facilitations
  • Willingness to learn
  • Teamwork
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Reliability
  • Workplace safety
  • Good communication
  • Organized
  • Team collaboration
  • Active listening
  • Adaptability and flexibility
  • Relationship building
  • Training and mentoring
  • Decision-making
  • Microsoft office
  • Documentation
  • Self motivation
  • Training and development
  • Diversity and inclusion
  • Human resources support
  • Continuous improvement
  • Training development
  • New hire orientation

Interests

  • Crafting and DIY Projects
  • Camping
  • Boating
  • Cruising in our corvette
  • Reading
  • Watching Movies and TV Shows
  • Music
  • Volunteer Work

Timeline

Talent Development Specialist I

Gentex Corporation
11.2022 - 03.2025

Training Coordinator

Gentex Corporation
09.2014 - 12.2022

Team Leader

Gentex Corporation
04.1996 - 09.2014

Team Member

Gentex Corporation
10.1995 - 04.1996

High School Diploma -

West Ottawa High School
Marcy Postma