Marcy Quier
Overview
14
14
years of professional experience
1
1
Certification
Work History
Patient Care Technician
St. Lukes Hospital
04.2019 - 12.2023
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Fresh Sales Manager
Walmart
07.2018 - 10.2019
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Manager On Duty (MOD)
A. C. Moore Arts & Crafts
10.2009 - 02.2016
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
Education
Associate of Science - Nursing Science
Lehigh Carbon Community College
Schnecksville, PAHigh School Diploma -
Northampton Area High School
Northampton, PA06.2009
Skills
- Vital signs monitoring
- Patient Observation
- Blood Glucose Testing
- Infection control standards
Certification
- First Aid/CPR Certified
Timeline
Patient Care Technician
St. Lukes Hospital
04.2019 - 12.2023
Fresh Sales Manager
Walmart
07.2018 - 10.2019
Manager On Duty (MOD)
A. C. Moore Arts & Crafts
10.2009 - 02.2016
Associate of Science - Nursing Science
Lehigh Carbon Community College
High School Diploma -
Northampton Area High School
- First Aid/CPR Certified