Marcy Trevino
Coachella,CA
Summary
Personable Office Administrator with seven years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Office Administration
PWLC II, INC
01.2023 - Current
- Set policies and procedures.
- Organize and manage employee records.
- Assists in recruitment process.
- Addressing employee questions or concerns related to HR policies during onboarding.
- Updating employee handbooks.
- Assist in resolving employee conflicts.
- Payroll and benefits.
- Confidentiality and data protection.
- Staying up to date on changes in employment laws.
- Oversee recruitment and training.
- Attention to detail.
- Handle several tasks simultaneously.
- Maintained open communication with customers to foster positive relations and provide updates on issues
- Interacted with customers by phone, email, or in-person to provide information
- Maintained electronic and paper filing systems for easy retrieval of information
- Assisted in preparation and processing of payroll to facilitate prompt staff payments
- Tracked office supplies and restocked low items to keep team members on-task and productive
- Edited documents to improve accuracy of language, flow, and readability.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
General Manager
Haven Kids Center
07.2021 - 01.2023
- Oversee recruitment and training
- Evaluate operational and financial performance
- Complete daily billing and process payroll
- Maintained physical and numeric control over all checks, ensuring that all checks have been accounted for using check logs
- Developing strategic plans
- Organize Events
- Overseeing operations
- Conduct disciplinary actions
- Maintain employee records
- Compensation and employee benefits
- Developed and implemented strategies to increase sales and profitability
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations
- Implemented operational strategies and effectively built customer and employee loyalty
- Formulated policies and procedures to streamline operations
- Analyzed market trends and competitor activities to create competitive advantages
- Managed purchasing, sales, marketing and customer account operations efficiently
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Accounting coordinator
Coachella Valley Rescue Mission
02.2019 - 01.2021
- Examine and prepare invoices for payment in accordance with procedures, ensuring timely payment on invoices through performance of computer check runs and manual checks
- Complete daily QuickBooks input for billing
- Maintain proper files for bill payments and check copies
- Maintained physical and numeric control over all checks, ensuring that all checks have been accounted for through check logs
- Assists in daily deposits, invoicing and remittance training when needed.
- Organized and processed daily accounting invoices, statements and records
- Collected and reported monthly expense variances and explanations
- Prepared weekly cash reports consisting of all payments and disseminated information to appropriate correct management staff
Event Coordinator
Coachella Valley Rescue Mission
07.2016 - 01.2019
- Coachella valley rescue mission
- Public Speaking
- Understand needs and develop customized event plans
- Coordinate fundraising events and social media releases
- Budgeting
- Stay organized under pressure
- Develop volunteer base to help facilitate events and tours.
- Coordinated schedules and timelines for events
- Managed event logistics and operations
- Brainstormed and implemented creative event concepts and themes
- Managed administrative logistics of events planning, event booking, and event promotions
- Hired, trained and supervised volunteers and support staff required for events
- Developed post-event reports to determine effectiveness of each event
- Acquired contracts and agreements to finalize negotiations and obtain approval signatures
- Designed and implemented efforts to publicize events and promote sponsorships
- Created and maintained event expenditures, budgets and timelines in job-related software
- Evaluated and selected service providers and vendors according to customer requirements
- Communicated with catering, lighting and sound companies to obtain price quotes
- Reviewed event bills to confirm accuracy and approve payment
- Arranged availability of audio-visual equipment, transportation and displays for various types of events
- Coordinated florists, photographers, and musicians for events
Education
Certification - Conference Management And Event Planning
The International School of Hospitality
Las Vegas, NV01.2023
Bachelor of Arts - Business Administration
Bachelors, Santa Barbara Business College
Rancho Mirage, CA02.2020
Diploma -
Coachella Valley High School
Thermal, CA06.2010
Skills
- QuickBooks and MS Office Proficient
- Analytical Skills
- Meticulous, detail-oriented eye
- Spreadsheet Proficiency
- Strong oral and written communication skills
- Customer service and interpersonal skills
- Budgeting
- Time management and problem-solving skills
- Bilingual
- Organization and ability to multitask efficiently
- Problem-solving to find effective solutions for variety of potential issues
- Excellent research and financial analysis abilities
Certification
Certificate of Achievement CalChamber Virtual HR Bootcamp August, 2023
Timeline
Office Administration
PWLC II, INC
01.2023 - Current
General Manager
Haven Kids Center
07.2021 - 01.2023
Accounting coordinator
Coachella Valley Rescue Mission
02.2019 - 01.2021
Event Coordinator
Coachella Valley Rescue Mission
07.2016 - 01.2019
Certification - Conference Management And Event Planning
The International School of Hospitality
Bachelor of Arts - Business Administration
Bachelors, Santa Barbara Business College
Diploma -
Coachella Valley High School
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