Summary
Overview
Work History
Education
Skills
Timeline
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Marcy Kochanowski

North Bay

Summary

Dynamic bartender with a proven track record at Cleveland American Legion, excelling in customer service and responsible alcohol service. Recognized for enhancing guest experiences through exceptional multitasking and effective teamwork. Skilled in cash handling and inventory management, consistently maintaining a clean and organized bar environment while ensuring compliance with health regulations.

Overview

7
7
years of professional experience

Work History

Bartender

Cleveland American Legion
09.2023 - Current
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Bartending

North Shore Golf Club
04.2022 - Current
  • Coordinated special event bartending, working closely with event planners to create customized drink menus and ensure a memorable experience for guests.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Boosted overall efficiency by delegating tasks appropriately based on individual strengths within the bartending team.
  • Enhanced customer satisfaction by providing exceptional bartending services at various catering events.
  • Demonstrated versatility in bartending styles, adapting techniques to fit the theme of each unique event.
  • Enhanced customer experience by executing exceptional bartending skills and providing personalized service.
  • Fulfilled light kitchen and bartending duties to support other staff members.

Bartender

Kelleys Pub
10.2018 - Current
  • Assisted in preparing and serving beverages to customers in a fast-paced environment.
  • Maintained cleanliness and organization of bar area to enhance customer experience.
  • Learned cocktail recipes and drink preparation techniques under supervision.
  • Engaged with customers to provide recommendations and ensure satisfaction.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Education

GED -

Moravia High School
Moravia, NY
08-1983

No Degree - Medical Assisting

Madison Oneida Boces
Verona, NY
02-2002

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Patience and tolerance
  • Outgoing personality
  • Cleanliness and hygiene
  • Customer service expertise
  • Responsible alcohol service
  • Complex Problem-solving
  • Payment processing
  • Handling difficult customers
  • Cash register operation
  • Hospitality service expertise
  • Service-oriented mindset
  • Professional appearance
  • Suggestive selling
  • Alcohol awareness
  • Food service
  • Inventory
  • Sales expertise
  • Performance improvement
  • Health codes compliance
  • Ordering bar supplies
  • Order management
  • Food preparation
  • Elegant food plating
  • Organizational growth
  • Safe food handling procedures
  • Beverage supply orders
  • Point of sale systems
  • Safe serving practices
  • Maintaining a clean bar
  • Courteous
  • Bar restocking
  • ABC regulations
  • Excellent judgment
  • Cash and credit transactions
  • Identification verification
  • Liquor restocking
  • Outstanding customer service

Timeline

Bartender

Cleveland American Legion
09.2023 - Current

Bartending

North Shore Golf Club
04.2022 - Current

Bartender

Kelleys Pub
10.2018 - Current

GED -

Moravia High School

No Degree - Medical Assisting

Madison Oneida Boces

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