Mardochee Belony
West Roxbury,Ma
Summary
Detailed Senior Account Manager offering experience in delivering client-focused solutions and successfully managing multiple projects. Excellent critical thinking, problem-solving and communication skills.
Overview
6
6
years of professional experience
Work History
Senior Account Manager
Promerchant ASAP inc
01.2023 - Current
- Mentored junior account management professionals to develop skills and increase company revenue.
- Provided extensive support in sales, technical and business areas to key accounts.
- Worked with customers to develop strategic business and account plans.
- Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
- Researched emerging industry trends, applications, and concepts to enhance products and services.
- Created training program for lower-level employees to increase sales and customer satisfaction.
- Closed business deals with partner businesses to increase company profits 30 percent
Field Brand Ambassador
Homeworks Energy
05.2020 - 01.2023
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Identified key high-traffic, consumer-centric locations and built rapport with prospective customers and vendors.
- Introduced field recruiting at industry events to attract new workers and customers.
- Maintained clean, organized and professional work environment.
AT&T Mobile Store Manager
Enjoy Technology
11.2021 - 08.2022
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Completed point of sale opening and closing procedures.
Merchandise Manager
Scott Miracle Growth
12.2019 - 06.2022
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
Enumerator
United State Government Census, U.S
08.2020 - 09.2020
- Walked door to door and collected demographic information.
- Assisted people in filling out surveys with complete and accurate information.
- Executed follow up visits to houses to resolve survey issues or obtain additional information, expressing appreciation for participation and regret for inconvenience.
- Traveled door-to-door in assigned communities and requested participation in census interview, clearly explaining process and purpose.
Security Officer
Rhino Sports Entertainment
07.2017 - 09.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Checked and verified photo identification prior to granting facility access.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Education
Middlesex Community College
Lowell, MABachelors - Science: Business and Marketing
Liberty University
Lynchburg, VA05.2021
Skills
- Exceptional customer service skills
- Able to maintain an organized workplace
- Able multitask in a fast-paced environment
- Adept at researching & analyzing data
- Selling Advertising
- New Account Creation
- Microsoft Office Suite
- Familiar with Adobe Software
- Able to install Computer Software
- Familiar with Cloud Storage Operations
- Excellent written & verbal communicator
Timeline
Senior Account Manager
Promerchant ASAP inc
01.2023 - Current
AT&T Mobile Store Manager
Enjoy Technology
11.2021 - 08.2022
Enumerator
United State Government Census, U.S
08.2020 - 09.2020
Field Brand Ambassador
Homeworks Energy
05.2020 - 01.2023
Merchandise Manager
Scott Miracle Growth
12.2019 - 06.2022
Security Officer
Rhino Sports Entertainment
07.2017 - 09.2020
Middlesex Community College
Bachelors - Science: Business and Marketing
Liberty University