Marecel L Laylay
Kailua,HI
Summary
Dynamic and dedicated server with a strong work ethic, at Hibachi-San, where I delivered exceptional customer service and resolved complaints swiftly. Skilled in cash handling and guest engagement, I trained new staff and optimized food delivery processes, consistently enhancing guest satisfaction and contributing to a positive dining experience.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Server /Customer Service Cashier
Hibachi-San
11.2022 - 09.2025
- Delivered exceptional customer service in fast-paced environment.
- Managed order accuracy and ensured timely delivery to guests.
- Collaborated with kitchen staff to optimize food preparation processes.
- Trained new servers on menu items and service standards.
- Resolved customer complaints promptly to enhance guest satisfaction.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
Education
No Degree - Early Childhood Care And Education
Miami University
Oxford, Ohio, OH08-2017
High School Diploma -
Mason City High School
Cincinnati, OH05-2016
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Positive Energy
- Good Communication
Timeline
Server /Customer Service Cashier
Hibachi-San
11.2022 - 09.2025
No Degree - Early Childhood Care And Education
Miami University
High School Diploma -
Mason City High School