Summary
Overview
Work History
Education
Skills
Timeline
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Mareesa Tucker

GCU Student Worker
Phoenix,AZ

Summary

Proven Barista and Service Coordinator with a track record of enhancing customer satisfaction and streamlining inventory at companies like GCBC. Skilled in espresso machine operation and clear communication, I excel in creating engaging customer experiences and improving service efficiency. My adaptability and positive approach have consistently boosted sales and customer engagement.

Overview

5
5
years of professional experience

Work History

Barista (Seasonal)

Lava Java Coffee Roasters Of Maui
San Diego, CA
06.2024 - 08.2024
  • Checked brewing equipment for proper functionality.
  • Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
  • Monitored and adjusted inventory levels to minimize waste and ensure availability of popular items.
  • Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.

Service Coordinator

Lemon Grove Glass & Supply
Lemon Grove, CA
10.2023 - 04.2024
  • Communicated with customers upon service completion to answer final questions and determine level of customer satisfaction.
  • Negotiated contracts and terms with service providers and vendors.
  • Managed inventory levels of parts used in servicing equipment.
  • Assisted with billing and invoicing for services rendered.
  • Managed scheduling of appointments and service calls to meet client needs.
  • Managed and updated client databases to ensure accurate and current information.
  • Participated in professional development opportunities to stay informed on industry trends.

Barista

Better Buzz Coffee
Pacific Beach, CA
12.2022 - 10.2023
  • Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
  • Implemented promotional activities, including in-store events, to increase customer engagement and sales.
  • Operated cash registers to process customer payments.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.

Gymnastics Coach

East County YMCA
San Diego, CA
06.2019 - 08.2022
  • Facilitated goal-setting sessions with gymnasts, aligning their personal ambitions with realistic training plans.
  • Modified instruction depending upon age group and skill level of participants.
  • Implemented drills designed to improve strength, flexibility, balance and coordination among athletes.
  • Collaborated with other coaches to develop effective strategies for upcoming competitions.
  • Educated students on sportsmanship principles such as respect and fair play.

Education

BBA - Digital Marketing

Grand Canyon University
Phoenix, AZ
04-2026

Associate of Arts - Business Administration And Management

Grossmont College
El Cajon, CA
06-2023

Skills

  • Espresso machine operation
  • Soft selling
  • Display case merchandising
  • Clear communication
  • Hospitality and accommodation
  • Inventory management
  • Speedy and efficient
  • POS systems
  • New hire training
  • Point of sale operation
  • Adaptive and creative
  • Positive and professional
  • Menu memorization
  • Multitasking and organization

Timeline

Barista (Seasonal)

Lava Java Coffee Roasters Of Maui
06.2024 - 08.2024

Service Coordinator

Lemon Grove Glass & Supply
10.2023 - 04.2024

Barista

Better Buzz Coffee
12.2022 - 10.2023

Gymnastics Coach

East County YMCA
06.2019 - 08.2022

BBA - Digital Marketing

Grand Canyon University

Associate of Arts - Business Administration And Management

Grossmont College

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Mareesa TuckerGCU Student Worker