Summary
Overview
Work History
Education
Skills
Volunteeringandextracurricular
Timeline
Generic

MAREK SCHWEIBISH

Colorado Springs,Colorado

Summary

Dedicated and committed to delivering exceptional results, strives to excel in every task assigned. Excellent communication skills and a natural ability to connect with others, thrives in public settings and always ready to ask questions and ensure everyone\'s needs are met. Open to feedback and constantly seeking self-improvement, determined to be the best version of oneself. Experienced customer service professional with a strong background in event planning, staff management, reservation handling, and record maintenance. Proficient in Topgolf processes and best practices, brings effective communication and problem-solving abilities to every situation. Self-directed and organized approach consistently delivers outstanding outcomes.

Overview

2
2
years of professional experience

Work History

Guest Services Associate

Topgolf
10.2023 - Current
  • Trained new staff on correct procedures, compliance requirements, and performance strategies.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Resolved guest issues with rooms or reservations with knowledgeable and friendly service.
  • Oversaw front desk operations with eye for hotel reputation, staff productivity, and operational efficiency.
  • Gave information about area attractions and provided directions.
  • Interacted with customer service team to deliver consistent, exceptional service to all guests.

Food Runner

TopGolf
06.2023 - Current
  • Greeted customers and provided outstanding customer service.
  • Assisted wait staff with timely food delivery and guest requests.
  • Assisted with bussing tables and cleaning up spills.
  • Monitored dining room inventory and replenished as necessary.
  • Addressed customer complaints and inquiries to verify satisfaction.
  • Engaged in suggestive selling and other sales techniques.
  • Collaborated with other dining room and bar staff to facilitate efficient service.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Assisted customers with carry-out service.
  • Provided attentive service and proactively assessed guest needs.

Education

Senior in High School -

Discovery Canyon Campus
Colorado Springs, Colorado
05.2025

Skills

  • Mathematical Skills
  • Communication Skills
  • Interpersonal Skills
  • Customer Service
  • Adventurousness
  • Risk-taking
  • Complex Problem-solving
  • Team motivation
  • Time management
  • Issue resolution
  • Guest service and assistance
  • Problem-solving skills
  • Team building
  • Positive working relationships

Volunteeringandextracurricular

  • Apart of NJHS, helping volunteer to help people
  • Always going around the neighborhood and doing labor for people who can't for no cost
  • Tutoring people who don't understand school topics that I can help them with without any cost

Timeline

Guest Services Associate

Topgolf
10.2023 - Current

Food Runner

TopGolf
06.2023 - Current

Senior in High School -

Discovery Canyon Campus

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MAREK SCHWEIBISH