Summary
Work History
Education
Skills
Languages
Timeline
Generic

Mareli Bautista

Chicago,IL

Summary

Hardworking and reliable high school student with experience in guest service and a strong focus on creating positive experiences for customers. Skilled in communication, teamwork, and problem-solving in fast-paced environments. Demonstrates professionalism, punctuality, and a strong work ethic developed through hands-on experience as a Guest Service Representative with the White Sox. Eager to continue learning and providing excellent service to guests and team members alike.

Work History

Guest Service Representative

At Your Service
Chicago, IL
06.2025 - 09.2025
  • Collaborated closely with colleagues across departments to enhance overall guest experience throughout their stay.
  • Enhanced guest satisfaction by promptly addressing and resolving inquiries and concerns.
  • Created welcoming and comfortable environment for guests.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Greeted guests upon arrival by providing warm welcome.
  • Responded to guest inquiries to maximize guest satisfaction.
  • Assisted guests with inquiries and provided information about services and amenities.

Education

High School Diploma -

Curie Metropolitan High School
Chicago, IL

Skills

  • Guest accommodations
  • Customer service
  • Complaint handling
  • Language proficiency
  • Multitasking Abilities
  • Guest experiences
  • Teamwork and collaboration
  • Conflict resolution

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Guest Service Representative

At Your Service
06.2025 - 09.2025

High School Diploma -

Curie Metropolitan High School

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