Summary
Work History
Education
Skills
Languages
Timeline
Generic

Mareli Bautista

Chicago,IL

Summary

Hardworking and reliable high school student with experience in guest service and a strong focus on creating positive experiences for customers. Skilled in communication, teamwork, and problem-solving in fast-paced environments. Demonstrates professionalism, punctuality, and a strong work ethic developed through hands-on experience as a Guest Service Representative with the White Sox. Eager to continue learning and providing excellent service to guests and team members alike.

Work History

Guest Service Representative

At Your Service
06.2025 - 09.2025


  • Collaborated closely with colleagues across departments to enhance overall guest experience throughout their stay.
  • Enhanced guest satisfaction by promptly addressing and resolving inquiries and concerns.
  • Created welcoming and comfortable environment for guests.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Greeted guests upon arrival by providing warm welcome.
  • Responded to guest inquiries to maximize guest satisfaction.
  • Assisted guests with inquiries and provided information about services and amenities.

Education

High School Diploma -

Curie Metropolitan High School
Chicago, IL

Skills

  • Guest accommodations
  • Customer service
  • Complaint handling
  • Language proficiency
  • Multitasking Abilities
  • Guest experiences
  • Teamwork and collaboration
  • Conflict resolution

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Guest Service Representative

At Your Service
06.2025 - 09.2025

High School Diploma -

Curie Metropolitan High School
Mareli Bautista