Experienced and motivated adept at enhancing employee performance through innovative training programs and effective communication. Proven leadership in fast-paced environments, ensuring seamless integration of new hires and maintaining high productivity standards. Skilled in time management and conflict resolution, fostering a collaborative team atmosphere.
Overview
14
14
years of professional experience
Work History
Facility Trainer
Macy's Fulfilment Center
7120 E 76th St N, Owasso, OK 74055
12.2009 - 08.2023
Contributed to organizational growth by continuously updating training content to reflect current best practices within the field.
Trained new hires to quickly adapt to company culture, accelerating their integration into the team dynamic.
Improved employee performance by developing comprehensive training programs and materials.
Gave new hires a tour of the facility showing them how the building function, and explaining how each department work.
Made sure that new hires was trained well , stayed on top of functions, and understood tasks.
Lead the department shhift when the supervisor was off the floor or not present at work.
Department Packer
Macy's Fulfilment Center
7120 E 76th St N, Owasso, OK 74055
09.2019 - 12.2019
Maintained a clean and organized work environment, promoting safety and productivity.
Proved successful working within tight deadlines and a fast-paced environment.
Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
Managed work effectively under pressure during peak periods
Made sure customer orders were correct
packaged customer orders to be delivered
Department Active Picker
Macy's Fulfilment Center
7120 E 76th St N, Owasso, OK 74055
08.2018 - 12.2018
Worked fast to meet assigned daily picking goals.
Pulled orders quickly to maintain demanding productivity goals.
Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
Expedited the picking process for faster order fulfillment using handheld scanners, and carts.
After picking each order, then send tote down a line to be packed by a packer.
Department Active Packer
Macy's Fulfilmant Center
7120 E 76th St N, Owasso, OK 74055
08.2017 - 12.2017
Worked fast to meet assigned daily picking goals.
Pulled orders quickly to maintain demanding productivity goals.
Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
Expedited the picking process for faster order fulfillment using handheld scanners, and carts.
After picking each order, then send tote down a line to be packed by a packer.
Event Specialist ( Facilities )
Victory Christian Church
7700 S Lewis Ave, Tulsa, OK 74136
09.2011 - 07.2014
Helped onsite execution of events, overseeing setup, breakdown, troubleshooting any issues as they arose while maintaining composure under pressure for a professional outcome every time.
Interfaced with others to understand event objectives.
Elevated guest satisfaction by addressing concerns promptly and professionally during events.
Cleaned event rooms and spaces after events.
Cleaned the whole building including restrooms, hallways, and elevators.