Summary
Overview
Work History
Education
Skills
Timeline
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Marese Placide

Houston

Summary

Motivated and people-focused sales professional with over six years of experience helping customers find the right solutions through honest conversations and consistent results. Known for exceeding sales targets, staying organized in high-volume settings, and building trust quickly. Passionate about making a real impact through clear communication, empathy, and follow-through. Ready to bring my skills & positive attitude to a great company and team.

Overview

9
9
years of professional experience

Work History

Account Manager

The Real Insurance Lady
Houston
09.2024 - Current
  • Managed client relationships to ensure satisfaction and retention.
  • Analyzed client needs to recommend tailored solutions and services.
  • Analyzed client data and identified opportunities for growth.
  • Drove sales of company products and services by speaking with clients & using a strategic and organized approach.

Retail Sales Consultant

T-Mobile
Houston
08.2018 - 09.2024
  • Utilized strong customer service skills to meet and exceed sales goals
  • Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable products.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.

Barista

Starbucks
Houston
01.2017 - 11.2018
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

High School Diploma -

Cypress Springs High School
Cypress, TX
05-2017

McCoy College of Business

Texas State University
San Marcos, TX

Skills

  • Customer-service oriented with good verbal and written communication skills
  • Strong work ethic
  • Organized and detail oriented with strong analytical and problem solving abilities
  • Efficient time management skills with the ability to organize prioritize and perform multiple tasks simultaneously
  • Outgoing, fun, and energetic personality
  • Ability to work collaboratively or independently in a a fast-paced and dynamic environment

Timeline

Account Manager

The Real Insurance Lady
09.2024 - Current

Retail Sales Consultant

T-Mobile
08.2018 - 09.2024

Barista

Starbucks
01.2017 - 11.2018

High School Diploma -

Cypress Springs High School

McCoy College of Business

Texas State University

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Marese Placide