Summary
Overview
Work History
Education
Skills
Section name
Timeline
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Maresha Tinnen

Forney,TX

Summary

Driven Lead Technology assistant adept in providing support to all school staff and students. Strong verbal communication skills. Passionate about providing exceptional customer service. Highly knowledgeable about resolving GISD hardware/software faults, checking network systems and managing inventories.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

17
17
years of professional experience

Work History

Lead Computer Technician

Garland ISD
04.2019 - Current
  • Answered customer inquiries regarding all information technical needs. Set up equipment for all staff and students. Conducted computer diagnostics to investigate and resolve problems or to provide technical assistance and support. Referred major hardware or software problems or defective products to vendors or outside technicians for service. Responsible for over 1600 pieces of technology on an Elementary campus. Assist other Techs and grade levels when needed.
  • Coordinated the installation of new hardware components, minimizing downtime and ensuring seamless integration into existing systems.

Instructional Library Aide

GARLAND ISD
12.2019 - 04.2020
  • Under the guidance of the classroom teacher, Enhanced student achievement with instruction and by tutoring students with emotional, physical, behavioral or mental disabilities in assigned special education programs in their rigorous classes.
  • Shugart Elementary School

AVID Tutor

Garland ISD
09.2008 - 12.2017
  • Enhance student achievement by tutoring students for their rigorous class to help them be successful. Oversee discussions and debate. Took part in training and supporting new teachers. Worked one on one in small groups.
  • Multiple locations

Education

Technology Education

Dallas College
Dallas, TX

Skills

  • Critical thinking
  • Hardware/Software
  • Customer Service
  • Team work
  • Time management
  • Knowledge of current systems
  • Ability to build and maintain effective working relationships with students and adults
  • Software installation
  • Wireless networking
  • IT documentation
  • Application support
  • Telecommunications
  • Remote support

Section name

  • August 2008 - MONTH 2012 North Dallas Tx
  • Intro to The Teaching Profession

Timeline

Instructional Library Aide

GARLAND ISD
12.2019 - 04.2020

Lead Computer Technician

Garland ISD
04.2019 - Current

AVID Tutor

Garland ISD
09.2008 - 12.2017

Technology Education

Dallas College

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Maresha Tinnen