Summary
Overview
Work History
Education
Affiliations
Timeline
Hi, I’m

Margaret Andrews

Frederick,MD

Summary

Practiced Care Plan Coordinator dedicated to timely and accurate completion of patient assessments, supporting development of comprehensive care plans. Collaborates with interdisciplinary team in monitoring progress and adjusting plans to achieve target results. Observes resident care, recommending opportunities for improvements.

Overview

21
years of professional experience

Work History

Davita Intergrated Managed Care

Care Coordinator 2
01.2023 - Current

Job overview

  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Used company software and databases to maintain records of services performed and patient conditions.
  • Updated policies and procedures, leading continuous improvement of resident assessments and care.
  • Determined need for special assessment activities for complex cases, effectively handling care plans.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Supported patient care excellence via planning and interpretation of programs.

CVS Pharmacy, Retail

Pharmacy Technician Specialist
10.2021 - Current

Job overview

  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Entered and processed patients' prescriptions into internal system.
  • Collected co-payments or full payments from customers.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Counted and labeled prescriptions with correct item and quantity.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.

Self Employed Web

Private Caregiver
04.2003 - 10.2021

Job overview

  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Entertained, conversed, and read aloud to keep patients mentally alert.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Documented vitals, behaviors, and medications in client medical records.
  • Assisted patients with self-administered medications.
  • Supervised daily activities and provided assistance to staff.
  • Built strong relationships with clients to deliver emotional support and companionship.

Education

University of Phoenix
Tempe, AZ

Bachelor Of Administrative Studies from Healthcare Adminstration Mangement

University Overview

Awpli. Org
Baltimore, MD

Community Health Worker Md Certified from Community Advocates
07.2024

University Overview

Affiliations

Affiliations

National Society of Collegiate Scholars

Timeline

Care Coordinator 2
Davita Intergrated Managed Care
01.2023 - Current
Pharmacy Technician Specialist
CVS Pharmacy, Retail
10.2021 - Current
Private Caregiver
Self Employed Web
04.2003 - 10.2021
University of Phoenix
Bachelor Of Administrative Studies from Healthcare Adminstration Mangement
Awpli. Org
Community Health Worker Md Certified from Community Advocates
Margaret Andrews