Margaret Austin
Rochester,NY
Summary
Dynamic and dependable professional, excelling in customer service and teamwork. Recognized for enhancing guest satisfaction through effective problem-solving and multitasking abilities. Adept at managing fast-paced environments while fostering positive relationships with customers and colleagues alike.
Overview
2026
2026
years of professional experience
Work History
Floral Customer Service
Wegmans Supermarket
10.2023 - 10.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Server
India House Restaurants & Banquet
2021 - 2023
- Provided exceptional customer service to enhance guest satisfaction and loyalty.
- Efficiently managed food and beverage orders using POS systems for accurate billing.
- Collaborated with kitchen staff to ensure timely and accurate meal delivery.
- Maintained cleanliness and organization of dining area for optimal guest experience.
Server
Highland Park Diner
2019 - 2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Education
Associate of Arts - Music
Monroe Community College
Rochester, New York, NY2000
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Dependable and responsible
- Multitasking Abilities
Timeline
Floral Customer Service
Wegmans Supermarket
10.2023 - 10.2025
Server
India House Restaurants & Banquet
2021 - 2023
Server
Highland Park Diner
2019 - 2021
Associate of Arts - Music
Monroe Community College