Margaret Beaudin
Carol Stream,IL
Overview
7
7
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Food and Beverage Server
Maypole
Wheaton, Illinois
06.2023 - 12.2024
- Delivered exceptional customer service in a fast-paced dining environment.
- Managed food and beverage orders using point-of-sale system efficiently.
- Coordinated with kitchen staff to ensure timely meal preparation and delivery.
- Maintained cleanliness and organization of dining area throughout shifts.
- Assisted guests with menu selections and provided recommendations on specials.
- Handled cash transactions and processed payments accurately at the register.
- Trained new servers on service standards and restaurant protocols effectively.
- Resolved customer complaints promptly to enhance overall guest satisfaction.
Supervisor of Operations
Honey-Jam Cafe
Downers Grove, IL
07.2019 - Current
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Guided employees on understanding and meeting changing customer needs.
- Presented performance and productivity reports to supervisors.
Marketing Specialist
West Chicago Park District
West Chicago, IL
10.2022 - Current
- Coordinate promotional campaigns and event marketing, collaborating with cross-functional teams to ensure cohesive messaging and branding.
- Develop and manage website content through CMS, ensuring ADA compliance, accessibility, and timely posting of news, events, and community resources.
- Responsible for the concept, design, and production of innovative, high-quality print and digital artwork, including logos, advertisements, brochures, and websites.
- Oversaw social media accounts (Facebook, Instagram, Twitter, YouTube) to increase engagement, expand reach, and promote community programs.
- Produce newsletters and email campaigns to inform residents of programs and initiatives, strengthening community engagement.
- Created content for various social media platforms, including Facebook, Twitter, Instagram, and YouTube.
- Collaborated with cross-functional teams to create cohesive brand identities and materials.
- Maintain and plan editorial calendars, balancing multiple campaigns and priorities, while meeting deadlines.
- Ensure inclusive and accessible communications, applying plain language, alt text, and captioning to broaden audience access.
Education
Certificate of Merit - Japanese Language
Kyoto International Academy
Kyoto, Japan07-2024
Certificate of Graphic Design - Graphic And Digital Design
College of DuPage
Glen Ellyn, IL 08.2021 - 06.2025
Skills
- Customer service
- Point-of-sale systems
- Food safety compliance
- Menu knowledge
- Food safety standards
- Event coordination
- New hire training
- Coffee machinery
- Customer relationship management
Hobbies and Interests
- Photography (event & portrait)
- Art & design
- Creative writing & storytelling
- Community volunteering & outreach
- Learning Languages
- Reading
Certification
Illinois BASSET Alcohol Seller/Server
Timeline
Food and Beverage Server
Maypole
06.2023 - 12.2024
Marketing Specialist
West Chicago Park District
10.2022 - Current
Certificate of Graphic Design - Graphic And Digital Design
College of DuPage
08.2021 - 06.2025
Supervisor of Operations
Honey-Jam Cafe
07.2019 - Current
Certificate of Merit - Japanese Language
Kyoto International Academy