Compassionate college student eager to gain experience in the psychology workforce. Caring for patients with discretion, and able to make them feel comfortable where they are in their healing process. Works extremely well with children, as well as adults. Possess the patience and listening skills required to help make the client feel as secure as possible.
Overview
5
5
years of professional experience
Work History
Customer Service Sales Associate
Kohl's
11.2021 - 12.2023
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Volunteer
Interfaith Hospitality Network
01.2019 - 01.2023
Used sociable skills to ensure the comfort of those relying on this organization.
Distracted children with fun activities to relieve parents for certain periods of time.
Assisted with special events and programs.
Maintained clean, neat, and operational facilities to serve program needs.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Used strong interpersonal communication skills to convey information to others.
Babysitter
Neighbors, Family Friends, People From My Church
06.2020 - Current
Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
Reassured children when upset providing emotional support and stability.
Played games, worked on puzzles, and read books to young children.
Communicated positively with children and guardians.
Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.