Chloe Schwab

Gainesville

Summary

Dynamic sales associate with proven expertise in customer service and retail merchandising at Kohl's. Recognized for enhancing customer satisfaction and loyalty through effective problem-solving and teamwork. Skilled in cash management and transaction processing, ensuring accuracy and compliance. Reliable and punctual, consistently contributing to team success and achieving sales goals.

Overview

years of professional experience

Work History

Sales Associate

Kohl's

09.2023 - Current

Assisted customers with product selection and inquiries to enhance shopping experience.
Maintained store presentation standards by organizing merchandise and displays effectively.
Processed transactions accurately using point-of-sale system to ensure efficient checkout.
Collaborated with team members to meet daily sales goals and improve customer service.
Trained new associates on store policies, procedures, and customer engagement techniques.
Resolved customer complaints swiftly, ensuring satisfaction and loyalty retention efforts.

Crew Member

Krystal Restaurant

05.2023 - 08.2023

Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
Operated kitchen equipment efficiently to prepare menu items while maintaining high food safety standards.
Maintained cleanliness of dining area and kitchen, adhering to health regulations and enhancing guest experience.
Took orders, prepared meals, and collected payments.
Collaborated with team to optimize workflow during peak hours, improving service speed and accuracy.

Cash Office Associate

Lowe's

08.2022 - 08.2023

Processed cash transactions accurately, ensuring compliance with company policies.
Managed daily cash audits, identifying discrepancies and resolving issues promptly.
Collaborated with management to streamline cash flow reporting and analysis processes.
Maintained organized records of all financial transactions, enhancing accountability and transparency.
Balanced safe, prepared tills, and prepared register bags for next sales date.

Education

Associate of Arts - General Studies

Florida Gateway College

Lake City, FL

05-2022

Skills

Customer service

Teamwork and collaboration

Reliable and punctual

Retail merchandising expertise

Accomplishments

Awarded “Employee of the Month” in 2024 and 2025.
Collaborated with colleagues to achieve over 85% customer service satisfaction daily on surveys.

Timeline