Margaret Burns
New Smyrna Beach,FL
Summary
Dynamic manager with a proven track record at OneStop Travel Center, leading a team of 10 travel agents. Expert in customer service and decision-making, successfully booking corporate travel and training staff on multiple reservation systems. Recognized for enhancing operational efficiency and delivering exceptional client experiences.
Overview
55
55
years of professional experience
Work History
Manager
OneStop Travel Center
10.1998 - Current
Managed 10 travel agents
Booked travel for Corporate Companies
Did reports for ARC payroll etc
Trained on the 4 different airline reservation systems
sabre Appolo System One and Delta system
Worked with Cruise Lines Tour Operator Hotel
Did group Travel for companies and personal clients
Manager
Marine Midland Bank Nyack NY
09.1970 - 09.1983
Work as a Head teller
Trouble shoot for branches that needed Help
Managed 6 tellers and an assistant for the branch
Education
Associate of Arts -
NorthRockland Community College
Pomona NY09-1971
High School Diploma -
Haverstaw High Haverstraw
Haverstraw NY 09-1970
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Manager
OneStop Travel Center
10.1998 - Current
Manager
Marine Midland Bank Nyack NY
09.1970 - 09.1983
Associate of Arts -
NorthRockland Community College
High School Diploma -
Haverstaw High Haverstraw