Margaret Byrne

Cold calling to build new relationships, Building relationships to customize the client’s needs and implement the training.

Identified open solutions spanning GTECH, FBI, Naval Base Groton, Connecticut Legislature, and State of Connecticut.

• Managed key client relationships to support retention, satisfaction, and long-term account growth.
• Custom content manuals that mirrored what was taught in class.
• Developed the “ Less is more “ action plan. To identify the smallest need and create the classes
• Coordinated account activity across sales, support, and operations to resolve client needs quickly.
• Developed renewal plans aligned with client goals and service expectations.
• Tracked account progress in CRM to maintain accurate pipeline and communication records.

• Supported development of multichannel marketing campaigns aligned with brand goals and audience groups.
• Coordinated social media content calendars to support consistent posting and engagement.
• Researched market conditions to identify customer trends, competitor activity, and campaign opportunities.
• Prepared promotional materials for product launches, events, and sales initiatives.
• Worked with sales and design teams to improve messaging and campaign execution.
• Tracked campaign performance and prepared reports for marketing leadership.
• Supported email marketing tasks, including segmentation, scheduling, and content updates.
• Maintained brand consistency across digital and offline marketing communications.
• Helped raise brand awareness through creation and delivery of innovative marketing campaigns.
• Planned and delivered events and marketing programs to support qualified lead generation.
• Planned and delivered marketing campaigns for target groups, local areas, and broader community audiences.
• Reviewed market trends to identify growth opportunities and support expansion into untapped markets.
• Maintained reporting and developed actionable insights to improve branding efforts.
• Created compelling content for website, blog, and social media channels to support customer engagement.
• Streamlined marketing processes to improve efficiency, reduce costs, and strengthen campaign ROI.
• Managed all marketing campaigns.

• Supported classroom instruction by preparing materials and reinforcing lesson objectives.
• Assisted students with assignments, behavior expectations, and daily learning routines.
• Monitored student activities to maintain safe, organized, and productive learning environments.
• Adapted instructional support to individual student needs and learning accommodations.
• Communicated with teachers to clarify instructions and align classroom support.
• Organized learning resources and maintained readiness of instructional supplies.
• Developed strong rapport with students, fostering trust and mutual respect to create a positive classroom atmosphere conducive to learning.
• Encouraged social-emotional growth among students by modeling appropriate behavior and guiding conversations around self-awareness, empathy, and responsible decisionmaking.
• Improved student comprehension by utilizing differentiated instructional strategies tailored to individual learning needs.
• Supported student learning objectives through personalized and small group assistance.
• Supported classroom teachers by monitoring behavior, taking attendance, and completing other administrative tasks as needed.
• Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
• Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
• Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
• Facilitated small group instruction targeted toward specific skill gaps or areas needing improvement based on identified student needs.
• Participated in professional development opportunities regularly, staying current on pedagogical trends and incorporating new strategies into teaching practices.
• Coordinated with other staff members to ensure seamless transitions between classes or grade levels for students requiring additional support services.
• Managed resources efficiently by organizing materials, tracking inventory, and preparing resources necessary for daily instruction.
• Prepared instruction materials, constructed bulletin boards, and set up work areas.
• Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
• Developed materials for classroom teachers to support instruction, lab work or in-class activities.