Thomas J. Langenkamp
Springboro,OH
Summary
Accomplished and results-driven Sales Manager with over 30 years of progressive experience at UPS. Proven track record in managing multimillion-dollar accounts, driving consistent revenue growth, and delivering customer-centric solutions. Adept at leading high-performing teams, identifying growth opportunities, and exceeding performance benchmarks. Strong background in technology, logistics, customer success, and major account strategy.
Overview
36
36
years of professional experience
Work History
Major Account Manager
UPS
01.2016 - Current
- Oversaw the district's largest account, ensuring sustained growth and minimal churn.
- Identified and pursued new business opportunities within existing and prospective accounts.
- Achieved Exceptional, Strong, or Solid Performance ratings in 8 of the last 7 years.
- Designed and executed strategic account plans to surpass sales targets and expand business reach.
- Fostered and maintained trusted relationships with key clients to drive retention and growth.
- Partnered with internal cross-functional teams to create tailored client solutions.
- Mentored junior account managers, sharing best practices and fostering team excellence.
Senior Account Manager
UPS
01.1997 - 01.2015
- Consistently exceeded sales goals and successfully managed top-tier client accounts.
- Recognized as a top performer in new sales, securing some of the largest wins in the district.
- Honored in the top 3% of sales professionals at UPS for outstanding performance and results.
Customer Resource Group – Logistics Support
UPS
01.1994 - 01.1997
- Delivered site locator and transportation distribution analysis for enterprise-level customers.
- Provided strategic logistics support and analysis for high-impact customer engagements.
Senior Account Executive / Account Executive
UPS
01.1992 - 01.1995
- Drove new sales and managed existing accounts with consistent performance results.
- Built foundational client relationships and contributed to regional growth.
Sales Intern
UPS
01.1990 - 01.1991
- Gained early exposure to logistics sales, customer service, and operations.
Education
Bachelor of Science - Marketing
Franklin University
Columbus, OH01.1992
Skills
- Sales & Account Management
- Strategic Account Planning Customer Retention
- Data-driven decision making
- Microsoft Excel, Access (proficient)
- UPS Data Warehouse Tools
- R-Rate, C-Import
- Data Analysis & PLD-Level Comparison
- Strong Negotiation & Relationship Building
- Cross-Functional Collaboration
- Client engagement
- Customer relationship management
Timeline
Major Account Manager
UPS
01.2016 - Current
Senior Account Manager
UPS
01.1997 - 01.2015
Customer Resource Group – Logistics Support
UPS
01.1994 - 01.1997
Senior Account Executive / Account Executive
UPS
01.1992 - 01.1995
Sales Intern
UPS
01.1990 - 01.1991
Bachelor of Science - Marketing
Franklin University
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