Margaret Childs
Bonney Lake,WA
Summary
Dynamic [Job Title] with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Sales Enablement Lead
Continuant
02.2018 - Current
- Stayed current on company offerings and industry trends.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Contributed to team objectives in fast-paced environment.
- Kept detailed records of daily activities through online customer database.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Set and achieved company defined sales goals.
- Maintained current knowledge of evolving changes in marketplace.
- Trained new employees on customer service, money handling and organizing strategies.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Built relationships with customers and community to promote long term business growth.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Implemented best-practice sharing across the sales organization, promoting continuous learning culture.
- Paid attention to detail while completing assignments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Identified issues, analyzed information and provided solutions to problems.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Resolved problems, improved operations and provided exceptional service.
Inside Sales Representative
Continuant
02.2015 - 02.2018
- Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
- Presented professional image consistent with company's brand values.
- Contributed to event marketing, sales and brand promotion.
- Attended monthly sales meetings and quarterly sales trainings.
- Informed customers of promotions to increase sales productivity and volume.
- Facilitated improved communication between the sales team and other departments to ensure a cohesive approach to business growth strategies.
- Mentored junior team members, providing valuable guidance on best practices for successful inside sales tactics.
- Maintained current knowledge of evolving changes in marketplace.
- Used CRM software to maintain detailed contact logs and account records.
- Set and achieved company defined sales goals.
- Streamlined sales process efficiency by maintaining accurate records of client interactions in CRM systems, ensuring seamless followup.
- Managed friendly and professional customer interactions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
Bachelor of Arts - Abnormal Psychology
Saint Martin's University
Lacey, WA05.2007
Skills
- Sales methodology
- Influencing skills
- Point of sale operation
- Objection handling
- Pipeline Management
Timeline
Sales Enablement Lead
Continuant
02.2018 - Current
Inside Sales Representative
Continuant
02.2015 - 02.2018
Bachelor of Arts - Abnormal Psychology
Saint Martin's University
Similar Profiles
William Hugh HudsonWilliam Hugh Hudson
Senior Account Manager at ContinuantSenior Account Manager at Continuant
Michael LaneMichael Lane
Operations Manager at ContinuantOperations Manager at Continuant
Tobiah GoodinTobiah Goodin
Information Systems Engineer Tier 2 at Continuant IncInformation Systems Engineer Tier 2 at Continuant Inc