Margaret Conrow
Tinton Falls,NJ
Summary
Accomplished Office Manager with a proven track record at Elkem Inc., enhancing operational efficiency and customer satisfaction through expert office administration and organizational skills. Excelled in vendor engagement and financial reporting, significantly improving workflow planning and client relations. Demonstrated exceptional leadership in mentoring staff and automating office operations, driving seamless administrative support.
Overview
25
25
years of professional experience
Work History
Office Manage
Elkem Inc.
Cliffwood, NJ
05.2000 - 12.2024
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Responded to customer inquiries via phone or email in a professional manner.
- Automated office operations for managing client correspondence, payment schedules and data communications.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Reviewed completed work to verify consistency, quality, and conformance.
- Managed office inventory and placed new supply orders.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
- Maintained filing system for records, correspondence and other documents.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Skills
- Vendor engagement
- Billing
- Bookkeeping
- Data entry
- Administrative support
- Office administration
- Organizational skills
- Customer service
- Financial reporting
- Customer relations
- Business administration
- Workflow planning
References
References available upon request.
Timeline
Office Manage
Elkem Inc.
05.2000 - 12.2024
Similar Profiles
JÓEL MAGNÚSSONJÓEL MAGNÚSSON
Sumar Starfsmaður / Hlutastarf at Elkem IcelandSumar Starfsmaður / Hlutastarf at Elkem Iceland
Jerry WilliamsJerry Williams
Chemical Operator at Elkem SiliconesChemical Operator at Elkem Silicones
JOCELYNE VALLADOLIDJOCELYNE VALLADOLID
Production Engineer at Elkem SiliconesProduction Engineer at Elkem Silicones
Susan OstroffSusan Ostroff
Owner/Daycare Provider at Little Diamonds Home DaycareOwner/Daycare Provider at Little Diamonds Home Daycare
Samantha PereiraSamantha Pereira
Certified Personal Trainer at Crunch North BrunswickCertified Personal Trainer at Crunch North Brunswick