Margaret C. Perry
Bellingham,WA
Summary
To continue to use my 30+ years of medical professional management and nursing experience to assist others in the care of patients and families, including both medical and psychosocial, as well as the provision of outstanding customer service. Proficient in medical billing/coding and insurance utilization management.
Overview
14
14
years of professional experience
Work History
Program Manager
SeaMar Community Health Centers
01.2021 - Current
- Company Overview: Encompassing 5 counties in Western WA
- Provide oversight to programs and processes, collaborate with staff in hospitals and with SeaMar providers in resolving gaps in care for frequent utilizers of hospitals and other facility-based services
- Assures continuity and coordination of patients before, during and after hospitalizations, easing the transition for patients and families into and out of facilities
- This position contributes to the success of financial, utilization, and quality goals by collecting and analyzing data related to patient utilization, closure in gaps of care, and effectiveness of interventions
- The manager is responsible for planning, developing, organizing, integrating, and managing the Care Transitions program, including management of staff and budget
- Encompassing 5 counties in Western WA
Care Manager
SeaMar Community Health Centers
05.2015 - 01.2021
- Company Overview: Skagit & Whatcom County
- Manage Skagit and Whatcom County teams of nurses and counselors for Sea Mar Community Health Center Health Home program which involves working with very complex patients to assist them to meet medical and social goals through the use of motivational interviewing and other case management methods
- Worked collaboratively both internally and externally in the community to meet patient and family goals
- Skagit & Whatcom County
RN II
SeaMar Community Health Centers
09.2014 - 01.2015
- Company Overview: Mt
- Vernon, WA
- Provide care management services for a caseload of 57 high risk clients with chronic medical and psychosocial needs in the SeaMar community utilizing motivational interviewing techniques
- Develop relationships with clinic staff and physicians to work collaboratively with their patients
- Mt
- Vernon, WA
Utilization Review RN
Cambia Health Solutions
09.2012 - 09.2014
- Company Overview: Burlington, WA
- Responsible for providing prior authorization review of admission, stay, or other service or course of treatment to best meet member’s specific healthcare needs and to promote quality and cost-effective outcomes
- Includes review of outpatient procedures and services, and prospective prescription drug utilization review
- Burlington, WA
Adjunct Instructor-Medical Assistant Program
Prospect Education, LLC Charter College
09.2011 - 12.2012
- Utilizing a combined classroom and web based instructional program for medical assistants
- Medical terminology, medical insurance billing, coding and other medical surgical courses are taught for certification and AA degrees
- Assisting with program development and student mentoring
Education
Chronic Disease Self-Management course
Stanford University
03.2015
Productivity Program and Patient Satisfaction
Virginia Mason Hospital
10.2008
MBA - Healthcare Administration
National University
San Diego, CA01.1982
B. S. - Nursing
University of Virginia
Charlottesville, VA01.1965
Skills
- Program performance analysis
- Financial analysis
- Utilization management
- Interpersonal skills
- Policy and procedure development
- Cultural sensitivity
Hobbies and Interests
Proactive within the cancer care community and hospice charity events. I have been an annual participant in the Relay for Life and Hospice Quilt Auction. In my free time I enjoy gardening, reading, needlework, cooking, supporting the local art community, and nature conservancy.
Timeline
Program Manager
SeaMar Community Health Centers
01.2021 - Current
Care Manager
SeaMar Community Health Centers
05.2015 - 01.2021
RN II
SeaMar Community Health Centers
09.2014 - 01.2015
Utilization Review RN
Cambia Health Solutions
09.2012 - 09.2014
Adjunct Instructor-Medical Assistant Program
Prospect Education, LLC Charter College
09.2011 - 12.2012
Productivity Program and Patient Satisfaction
Virginia Mason Hospital
MBA - Healthcare Administration
National University
B. S. - Nursing
University of Virginia
Chronic Disease Self-Management course
Stanford University
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