Margaret Deering
Scarborough,USA
Summary
Results-driven Hospitality Management Professional with over 16 years of leadership experience in hotel and food & beverage operations. Expertise in overseeing large-scale events, managing diverse teams, and optimizing inventory and budgets. Committed to enhancing operational efficiency and elevating service standards in a management or administrative leadership role.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Assistant Food & Beverage Director
Sheraton at Sable Oaks
04.2025 - 03.2026
- Coordinated scheduling and staffing across multiple food and beverage departments to ensure optimal service levels.
- Managed ordering, receiving, and inventory control for beer, wine, and liquor operations, maintaining stock availability.
- Assisted in departmental budgeting and streamlined operations to enhance financial performance.
- Assisted in menu development, pricing strategy, and cost control initiatives.
Banquets Head of Department
Sheraton at Sable Oaks
04.2021 - 04.2025
- Directed execution of 100+ weddings and large-scale corporate and social events.
- Managed 400+ guest holiday events (Easter, Mother’s Day, seasonal functions) ensuring precision service standards.
- Led event managers, captains, and banquet staff for seamless event coordination.
- Ensured compliance with safety, service, and hospitality excellence standards.
- Communicated directly with clients to surpass satisfaction expectations.
Banquet Captain / Supervisor
Marriott → Sheraton at Sable Oaks
04.2015 - 04.2021
- Led front- and back-of-house banquet teams during high-volume events to ensure seamless service delivery.
- Coordinated event setup and breakdown while managing execution logistics for successful event operations.
- Acted as primary client contact during live events, promptly resolving issues to maintain client satisfaction.
Banquet Bartender
Marriott at Sable Oaks
04.2012 - 04.2015
- Executed high-volume beverage service, ensuring customer satisfaction through adherence to standardized recipes.
- Ensured compliance with TIPS alcohol service regulations to promote safe and responsible beverage service.
- Coordinated mobile bar setups for on-site and off-site events, enhancing guest experience and service efficiency.
Banquet Server
Marriott at Sable Oaks
10.2010 - 04.2012
- Provided exceptional guest service during weddings, corporate events, and banquets, enhancing guest experience.
- Coordinated event logistics, managing specialty rentals and layout for seamless execution.
- Set up banquet rooms according to event specifications and client requests.
- Served food and beverages to guests during formal events and gatherings.
- Assisted with event breakdown, ensuring cleanliness and organization post-event.
Education
High School Diploma -
Scarborough High School
Scarborough, MESkills
- Event Management Software
- Large-scale logistics
- Staff scheduling & workforce coordination
- Vendor ordering & inventory management
- Cash handling & financial accountability
- Fast-paced operational management
- Operations & Administrative Management
- Leadership & Service Excellence
- Team supervision & staff development
- High-volume events
- Client relations & guest satisfaction
- Compliance with safety & alcohol regulations
Certification
- TIPS (Training for Intervention Procedures) Certified
- ServSafe Certified
- CPR Certified
Timeline
Assistant Food & Beverage Director
Sheraton at Sable Oaks
04.2025 - 03.2026
Banquets Head of Department
Sheraton at Sable Oaks
04.2021 - 04.2025
Banquet Captain / Supervisor
Marriott → Sheraton at Sable Oaks
04.2015 - 04.2021
Banquet Bartender
Marriott at Sable Oaks
04.2012 - 04.2015
Banquet Server
Marriott at Sable Oaks
10.2010 - 04.2012
High School Diploma -
Scarborough High School