Summary
Overview
Work History
Education
Skills
Timeline
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Margaret Dyroff

Miller Place,NY

Summary

Dedicated restaurant worker with extensive experience at Alexandros Restaurant. Proven ability to enhance dining experiences through effective communication and proactive support. Skilled in training new staff and maintaining service station efficiency, ensuring a welcoming atmosphere for all guests.

Overview

5
5
years of professional experience

Work History

Food Runner

Alexandros Restaurant
06.2022 - Current


  • Promptly and accurately carried prepared dishes from the kitchen to the designated tables.
  • Communicated with kitchen staff about order accuracy, special requests, and customer feedback.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Provided attentive service and proactively assessed guest needs.

Hostess

Alexandros Restaurant
06.2021 - Current
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Seated patrons based on guest preferences and seating availability.
  • Minimized customer service complaints by expertly managing customer expectations during busy periods.
  • Answered phone calls to take orders, give information and document reservations.

Busser

Alexandros Restaurant
06.2020 - Current


  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Trained new staff in bussing and cleaning procedures.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.

Education

Psychology

University of South Carolina
Columbia, SC

Mount Sinai High School
Mount Sinai, NY
06.2022

Skills

  • Table resetting
  • Dining room setup
  • Service station maintenance
  • Dining room assistance
  • Customer service
  • Table bussing
  • Quick learner
  • Cash handling
  • Training and mentoring
  • POS systems

Timeline

Food Runner

Alexandros Restaurant
06.2022 - Current

Hostess

Alexandros Restaurant
06.2021 - Current

Busser

Alexandros Restaurant
06.2020 - Current

Psychology

University of South Carolina

Mount Sinai High School

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Margaret Dyroff