MARGARET FAGAN
Stephenson,MI
Summary
Social Worker with over 16 years of diverse experience, blending expertise in child protective services, community partnership building, and comprehensive case management. Demonstrates a profound ability to maintain meticulous financial, registration,and documentation records while fostering a safe and supportive environment for clients. Aspires to leverage analytical and mediation skills to innovate within the social work field, ensuring equitable solutions and the welfare of children and families.
Overview
14
14
years of professional experience
Work History
Caseworker
Menominee County Friend of Court
06.2023 - Current
- Conduct comprehensive investigations into child custody and support cases, ensuring fair and equitable resolutions
- Expertly mediate between stakeholders, fostering collaboration and achieving favorable outcomes
- Deliver detailed reports to court, enhancing transparency and justice in family court actions
- Apply analytical skills to identify potential issues, ensuring the welfare of children in complex cases
- Significantly improve the efficiency of the Menominee County legal system through meticulous case management
- Implement informal mediation strategies, improving stakeholder communication and dispute resolution
- Meticulously investigate custody violations, contributing to the integrity of court-ordered arrangements
Rural Carrier Associate
Post Office USPS
11.2022 - 06.2023
- Sort, lift and push moderate to heavy loads of mail and packages to prepare for delivery
- Deliver mail along your assigned route
- Pick up or collect mail from customers
- Sell stamps, stamped paper and money orders or other services
- Work indoors and outdoors in all weather: rain, snow, cold and heat
Small Business Owner/Manager
Sandy Shores Campground
03.2021 - 09.2022
- Provided prompt and professional customer service
- Maintained financial, registration and documentation records
- Maintained licensure compliance
- Responsible for the day to day operations, facilities, customer service, and managed the budget
- Maintained a safe environment for customers
- Managed and conducted transactions
- Maintenance of grounds and facilities
Supervisor
Wellspring Lutheran Services
10.2020 - 03.2021
- Maintained program operations related to family entry and participation
- Monitored casework functioning, including reviewing and approving by signature service plans, progress reports, termination reports and case summaries
- Ensured that agency/program policies, procedures and licensing standards were followed
- Intake and assignment of referrals for the FFM Program
- Maintained a 24 hour, 7 days a week availability to FFM staff program referral sources
- Provided individual supervision to FFM workers and assisted workers in coordinating goal directed services to families
- Consulted with Department of Health and Human Services (DHHS) for the purpose of case review, program compliance, training and other DHHS issues
- Participated in Quality Assurance Evaluation activities as designated by the DHHS and/or the Family Preservation Unit
- Provided reports as required by DHHS
- Attended meetings held by the Family Preservation Program office and mandatory trainings as outlined in the contract
- Completed regular evaluations of Families First of Michigan workers to assess knowledge of and compliance with philosophy and intervention strategies of the Families First of Michigan model
- Participated in screening hiring and shadowing of new FFM staff, provided and/or arranged for orientation, training, skill-building and other staff development activities
Supervisor
Teaching Family Homes of Upper Michigan
08.2020 - 10.2020
- Maintained program operations related to family entry and participation
- Monitored casework functioning, including reviewing and approving by signature service plans, progress reports, termination reports and case summaries
- Ensured that agency/program policies, procedures and licensing standards were followed
- Intake and assignment of referrals for the FFM Program
- Maintained a 24 hour, 7 days a week availability to FFM staff program referral sources
- Provided individual supervision to FFM workers and assisted workers in coordinating goal directed services to families
- Consulted with Department of Health and Human Services (DHHS) for the purpose of case review, program compliance, training and other DHHS issues
- Participated in Quality Assurance Evaluation activities as designated by the DHHS and/or the Family Preservation Unit
- Provided reports as required by DHHS
- Attended meetings held by the Family Preservation Program office and mandatory trainings as outlined in the contract
- Completed regular evaluations of Families First of Michigan workers to assess knowledge of and compliance with philosophy and intervention strategies of the Families First of Michigan model
- Participated in screening hiring and shadowing of new FFM staff, provided and/or arranged for orientation, training, skill-building and other staff development activities
Families First Worker
Teaching Family Homes of Upper Michigan
08.2019 - 08.2020
- Provided in-home crisis oriented treatment, education and support to family units where one or more family members may be placed outside the home in foster, group, or institutional care or, be at-risk of being removed from the home
- Provided a range of interventions to children, adults, and families, using acceptable treatment methodologies consistent with the Family Preservation best practice model
- Actively participated as a member of team meetings; keep all members informed of case status and progress; provided oral and written reports as needed and made recommendations about case goals, alternative service plans, action steps and activities for treatment plans
- Assisted clients to clearly define presenting problems, devised methods and goals for resolution, assessed their progress toward treatment goals and planned for termination
- Presented cases to supervisor for review of treatment plans and progress on a regularly scheduled basis
- Provided appropriate referrals for clients requiring additional or alternative services
- Assumed therapeutic responsibility for all cases on assigned caseload; conducted intake, assessment and scheduling of all assigned clients
- Collaborated with referral sources, agencies, institutions and individuals who had important roles in the family's life situation
- Provided advocacy and professional consultation work with the referring organization, schools, court, and other social service agencies as needed
- Completed client follow up at intervals as outlined
- Completed and maintained all reports, statistics and assignments as required
- Enter all required data in required systems in a timely manner
- Participated in all required training and implemented skilled learned during client interactions
Children's Service Worker
Michigan Department of Health and Human Services
03.2011 - 11.2017
- Working directly with children/families from various social/economic backgrounds
- Working with children/families to develop an achievable plan to eliminate and/or alleviate barriers
- Developed a relationship with local agencies and service providers to meet the needs of clients
- Established a working relationship with the court systems, CASA and probation officers to provide updates and written reports
- Maintained contact with clients and services providers to ensure client participation and progress to goals were being met
- Supervised and/or arranged child/parent visitation
- Protected confidential information
- Stayed on top of the changing policy and procedures to ensure accurate and timely information
- Maintained open and honest communication with clients to ensure their goals are met
- Remained knowledge of the internal and external electronic systems in order to provide accurate reporting and documentation of client progress
- Provided direct services to clients when necessary
- Completed timely reports, files and computer system per policy or required
- Worked with community groups on job relevant topics and/or issues
- Maintained a healthy mind and body to help alleviate risk of stress from any potential hostile and/or aggressive clients
- Worked outside of core hours to meet clients needs and caregivers
- Provided crisis intervention to parents, caregivers, foster parents and/or co-workers
- Gave direct support to foster parents/relative caregivers
- Recruitment/Retention of foster parents
- Maintaining licensed foster home through licensing rule compliance
- Provided mandatory training to potential foster parent/relative caregivers
- Adhering to the Social Worker Code of Ethics
- Completed urine/oral drug testing
- Completed 32 hours of yearly training on a variety of job related topics
- Some include Domestic Violence, Drug Endangered Child, Mental Health First Aid, Crucial Conversations, Forensic Interviewing, Crisis Intervention, and Team Building just to name a few
Education
Bachelor of Science - Social Work
Northern Michigan University
Marquette, MI05-2009
Skills
- Teamwork and collaboration
- Critical thinking
- Problem resolution
- Flexible and adaptable
- Time management
- Attention to detail
- Customer service
- Problem-solving
- Computer skills
- Verbal communication
Timeline
Caseworker
Menominee County Friend of Court
06.2023 - Current
Rural Carrier Associate
Post Office USPS
11.2022 - 06.2023
Small Business Owner/Manager
Sandy Shores Campground
03.2021 - 09.2022
Supervisor
Wellspring Lutheran Services
10.2020 - 03.2021
Supervisor
Teaching Family Homes of Upper Michigan
08.2020 - 10.2020
Families First Worker
Teaching Family Homes of Upper Michigan
08.2019 - 08.2020
Children's Service Worker
Michigan Department of Health and Human Services
03.2011 - 11.2017
Bachelor of Science - Social Work
Northern Michigan University
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