Margaret Garvey
Springfield,MO
Summary
Detail-oriented and highly organized criminal justice professional with experience handling confidential information in fast-paced environments. Skilled in conflict management, negotiation, coaching, and mentoring, with strong communication and time management abilities. Dedicated to maintaining professionalism, accountability, and ethical standards while supporting team collaboration and public safety initiatives.
Overview
7
7
years of professional experience
Work History
Team Lead/Certified Trainer
Chick-fil-A
Springfield, MO & Lakeland, FL
06.2020 - Current
- Managed daily shift operations including team coordination, task delegation, and break scheduling.
- Trained new employees on restaurant protocols and food safety standards.
- Performed kitchen operations such as preparing and portioning menu items.
- Resolved customer concerns promptly, ensuring satisfaction and loyalty.
Intern
Greene County Jail
Springfield, MO
08.2025 - 12.2025
- Maintained confidentiality while handling sensitive inmate information and records.
- Assisted with tasks such as radio tuning, stocking, and escorting of inmates.
- Observed inmate booking, classification, and release procedures.
Shift Lead & Assistant Manager
Auntie Anne’s
Springfield, MO & Lakeland, FL
10.2020 - 01.2024
- Prepared and organized food truck inventory by loading supplies and setting up interior workstations.
- Performed food preparation in compliance with safety and quality standards.
Team Member
Justice
Lakeland, FL
06.2019 - 03.2020
- Maintained store organization by ensuring merchandise was displayed according to visual standards.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
Bachelor of Science - Criminal Justice
Evangel University
Springfield, MO05-2026
High School Diploma -
Lakeland Christian School
Lakeland, FL05-2022
Skills
- Attention to detail
- Conflict management and negotiation
- Coaching and mentoring
- Confidential information handling
- Time management
- Organizational skills
Timeline
Intern
Greene County Jail
08.2025 - 12.2025
Shift Lead & Assistant Manager
Auntie Anne’s
10.2020 - 01.2024
Team Lead/Certified Trainer
Chick-fil-A
06.2020 - Current
Team Member
Justice
06.2019 - 03.2020
Bachelor of Science - Criminal Justice
Evangel University
High School Diploma -
Lakeland Christian School